Field Technician
Location: new york, NY
Job Type: Contract To Hire
Company: IDR
Category: Network Engineering
Job Description Apply Now
The Field Technician position offers an exceptional opportunity to work with a leading organization dedicated to the installation, configuration, and maintenance of communication and security systems. As a Field Technician, you will play a crucial role in supporting reliable system functionality and contributing to overall customer satisfaction. This role is designed for individuals with hands-on technical experience and a strong commitment to quality, safety, and professional development. The Field Technician will serve as a lead on-site, directing and auditing the work of other technicians and ensuring all installation and service requests are completed efficiently and to the highest standards.
In this role, you will be responsible for a variety of technical tasks, including installing, configuring, troubleshooting, and maintaining communication and security equipment. The Field Technician will be expected to demonstrate proficiency in at least five of the following technical areas: Voice, Data, Fire Alarm, Fiber, Burglar Alarm, CCTV, Access Control, and Low-Voltage systems. This breadth of expertise enables you to provide comprehensive support and solutions to clients, ensuring their security and communication infrastructures are robust and reliable. Regular communication with project management teams and resource centers is required, including timely updates and the escalation of issues as needed. Additionally, the Field Technician will be involved in training and mentoring less experienced technicians, fostering a culture of continuous learning and professional growth within the team.
To qualify for the Field Technician position, candidates must have a minimum of two years of experience as a Technician I or comparable role, along with industry manufacturer certifications or equivalent structured cabling experience. A diverse knowledge of network cabling, CCTV, Fire Alarm, intrusion systems, Burglar Alarm, access control, and low-voltage networking is highly valued. The ideal candidate will also possess basic proficiency with Microsoft Office Suite, including Outlook, Excel, Teams, and Word. Maintaining certifications such as LIFT and OSHA30 is a requirement, ensuring adherence to safety and operational standards on every project.
Joining the organization as a Field Technician means becoming part of a team with over 25 years of industry leadership and a proven track record across multiple markets. You will benefit from a comprehensive compensation package and full benefits, including medical, vision, and dental coverage, as well as life insurance. The company also offers an Employee Stock Ownership Program, providing employees with a sense of shared success and investment in the organization's future. As a Field Technician, you will have access to a dedicated Engagement Manager who is focused on supporting your professional growth and ensuring your long-term career success. The organization is recognized as a ClearlyRated Best of Staffing® Client and Talent Award winner for twelve consecutive years, reflecting its commitment to both client and employee satisfaction.
The Field Technician position is based in New York City, an area known for its dynamic work environment and a diverse range of projects. Working in this city allows technicians to engage with cutting-edge technology and a broad client base, creating ample opportunities for skill development and career advancement. If you are looking for a rewarding technical role with opportunities for growth, ongoing training, and the chance to work with industry-leading professionals, the Field Technician position is an excellent fit.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.
Field Technician - Summary- Lead technician responsible for installation and maintenance of communication and security systems.
- Proficiency across multiple technical areas, including Voice, Data, Fire Alarm, Fiber, Burglar Alarm, CCTV, Access Control, and Low-Voltage systems.
- Opportunity to work with a respected, industry-leading organization with a strong commitment to employee development.
- Serve as lead on-site, directing, inspecting, and auditing work of technicians.
- Perform installation, configuration, troubleshooting, and testing of systems.
- Provide regular updates to project management and resource teams.
- Act as a point of escalation for client issues, delivering resolutions when possible.
- Train and mentor less experienced technicians on technical and administrative procedures.
- Competitive compensation package.
- Comprehensive benefits including medical, dental, and vision coverage.
- Life insurance and Employee Stock Ownership Program.
- Dedicated Engagement Manager for personalized career support.
- Minimum of two years of experience as a Technician I or equivalent role.
- Industry manufacturer certifications or equivalent structured cabling experience.
- Knowledge of network cabling, CCTV, Fire Alarm, intrusion, Burglar Alarm, access control, low-voltage, and networking.
- Basic proficiency with Microsoft Office Suite (Outlook, Excel, Teams, Word).
- LIFT and OSHA30 Certifications required.
- Experienced field technician with a strong technical background in communication and security system installation and maintenance.
- Proactive, detail-oriented, and able to manage multiple technical domains.
- Effective communicator willing to mentor others and work collaboratively with project teams.
- Committed to upholding safety and quality standards in every project.
- Work is based in a vibrant, fast-paced city with ample opportunities for professional growth.
- The organization is recognized for its commitment to employee satisfaction and industry excellence.
- Applicants are encouraged to apply by clicking the job application button to take the next step in their career as a Field Technician.