Field Service Technician
Location: Waukesha, WI
Job Type: Direct Hire
Company: TRC Talent Solutions
Salary: $50,000 - $60,000 Per Year
Category: Manufacturing
Job Description Apply Now
TRC Talent Solutions is seeking a dedicated Field Service Technician to join a growing provider of mobile industrial equipment. This is a direct hire, full-time opportunity supporting clients in warehousing, manufacturing, and logistics. As a Field Service Technician, you will play a vital role in ensuring the reliability, safety, and operational efficiency of industrial equipment at customer sites. Your expertise will be leveraged to conduct preventive maintenance, troubleshoot complex mechanical and electrical issues, and deliver exceptional customer service. This role offers a dynamic environment for individuals with strong technical skills and a passion for hands-on problem solving.
Located in Waukesha, WI, this position provides the chance to work with leading industrial organizations and develop your career in a thriving community known for its robust industrial sector. The Field Service Technician role is ideal for mechanically inclined professionals who enjoy variety in their workday and the opportunity to interact directly with customers. You'll be responsible for diagnosing equipment failures, performing repairs, and collaborating with internal teams to deliver seamless service. Working as a Field Service Technician at TRC Talent Solutions means joining a team that values safety, integrity, and customer satisfaction.
Our company is committed to connecting skilled professionals with rewarding field service positions that offer opportunities for growth and advancement. We support continuous learning and provide a comprehensive benefits package, including medical insurance, retirement savings plans, and paid time off. If you are ready to advance your career as a Field Service Technician, we encourage you to apply today by clicking the job application button and take the next step toward a fulfilling future with TRC Talent Solutions.
Field Service Technician - SummaryThe Field Service Technician is responsible for performing preventive maintenance, troubleshooting, and mechanical/electrical repair on a variety of industrial equipment in field environments. This role ensures equipment uptime, operational reliability, and delivers a high level of customer satisfaction through expert problem-solving and communication. The position suits individuals comfortable working independently as well as in collaborative, customer-facing situations.
Duties & Responsibilities- Diagnose and repair electrical, mechanical, and battery-related equipment malfunctions at customer sites and field locations.
- Conduct preventive maintenance, inspections, and component replacements on industrial machinery to minimize downtime and ensure safety compliance.
- Perform post-repair testing to verify operational functionality and adherence to safety standards.
- Identify root causes of equipment failures and document all corrective actions and recommendations for future prevention.
- Prepare detailed repair quotes and follow up with customers regarding service and parts needs.
- Maintain accurate and up-to-date service documentation, including labor hours, parts usage, and repair logs, within CRM systems.
- Track maintenance records, inspection reports, and complete comprehensive service checklists for each job.
- Escalate recurring issues and equipment performance trends to leadership for process improvement and client support.
- Provide remote troubleshooting assistance via phone, email, and video platforms when necessary.
- Coordinate with warehouse and parts teams to guarantee inventory availability for timely service delivery.
- Collaborate with sales teams to support equipment evaluations and installations at customer facilities.
- Foster strong customer relationships and deliver a consistently high-quality service experience.
- Competitive annual compensation based on experience.
- Comprehensive medical insurance coverage.
- Simple IRA retirement savings plan.
- Paid time off (PTO) for work/life balance.
- Direct hire, full-time employment with opportunities for advancement.
- Minimum of 2 years’ experience in industrial equipment maintenance, repair, or field service.
- Proficient with mechanical and electrical troubleshooting techniques.
- Ability to read and interpret technical manuals, schematics, and service documentation accurately.
- Strong communication and customer service skills in field service settings.
- Experience using CRM systems or similar service documentation tools.
- Ability to lift at least 50 pounds and perform duties in active industrial environments.
- Valid driver’s license and willingness to travel to customer sites as required.
- Mechanically and technically inclined with proven hands-on repair skills.
- Self-motivated, dependable, and able to work independently or as part of a team.
- Excellent organizational and documentation abilities.
- Adaptable to varying customer needs and field service challenges.
- Effective communicator, able to clearly explain technical issues to customers and colleagues.
- Passionate about delivering exceptional service and upholding company values.
- TRC Talent Solutions is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
- TRC Talent Solutions is committed to connecting thousands of individuals each year with rewarding work opportunities and supporting career growth within the industrial sector.
- Join a team that values integrity, collaboration, and continuous improvement.
- If you are ready for a new challenge as a Field Service Technician, apply today to take the next step in your career journey.
- Experience the benefits of working in a vibrant industrial community and making a direct impact on customer satisfaction and equipment reliability.