Field Service Technician
Location: Richmond, VA
Job Type: Temporary
Company: Staffing Management Group
Category: Other Area(s)
Job Description Apply Now
The Field Service Technician (FST) plays a pivotal role in delivering exceptional onsite technical support, troubleshooting, maintenance, and repair services directly to customers. This full-time position is designed for professionals who excel in hands-on technical environments, ensuring optimal performance and reliability of equipment and systems. As a Field Service Technician, you will represent the company at various client locations, providing technical expertise, customer service, and timely problem resolution. The role requires adaptability, attention to detail, and the ability to work independently while adhering to safety and quality standards. Working as a Field Service Technician offers a dynamic work environment with the opportunity to interact with diverse clients and technology, making each day unique and rewarding.
Field Service Technician - Summary- Full-time Field Service Technician (FST) responsible for onsite technical support, maintenance, and repairs
- Serves as the primary technical contact for customers, ensuring equipment and systems operate efficiently and safely
- Ideal for individuals seeking a dynamic, hands-on role in a fast-paced technical field
- Provide onsite installation, maintenance, troubleshooting, and repair services for a range of equipment and systems
- Diagnose technical issues accurately and implement effective solutions in a timely manner
- Perform routine inspections and preventive maintenance to reduce downtime and ensure optimal equipment performance
- Document all service activities, including maintenance logs, repair records, and customer interactions
- Communicate technical information to clients and internal teams in a clear and professional manner
- Adhere strictly to safety protocols and regulatory guidelines during all service activities
- Maintain company-provided tools, equipment, and service vehicles in excellent working condition
- Stay updated on emerging technologies, product updates, and industry best practices through ongoing training
- Support the company’s mission of delivering high-quality service and fostering strong client relationships
- Competitive compensation commensurate with experience and technical expertise
- Comprehensive benefits package including medical, dental, and vision coverage
- Opportunities for performance-based incentives and career advancement
- Access to ongoing technical training and professional development programs
- Company-provided tools, equipment, and service vehicle for work-related tasks
- Supportive work culture focused on employee well-being and growth
- High school diploma or equivalent required; technical certifications or associate degree preferred
- Proven experience in field service, technical support, or equipment maintenance roles
- Strong mechanical and electrical troubleshooting skills
- Ability to read and interpret technical manuals, schematics, and diagrams
- Excellent communication and customer service skills
- Proficient in using diagnostic tools, hand tools, and computer systems for reporting and documentation
- Valid driver's license and clean driving record required
- Ability to lift and carry equipment as needed, and work in various environmental conditions
- Commitment to workplace safety and regulatory compliance
- Self-motivated and able to work independently with minimal supervision
- Resourceful problem-solver with a keen attention to detail
- Adaptable to changing schedules, customer needs, and technological advancements
- Strong interpersonal skills for effective interaction with clients and team members
- Dedicated to delivering high-quality service and fostering positive customer relationships
- Field Service Technician roles offer significant opportunities for professional growth and advancement within the organization
- The position offers the chance to work with cutting-edge technologies in a variety of settings, enhancing technical skills and industry knowledge
- Enjoy contributing to a team-oriented environment where your expertise is valued and your contributions make a direct impact on customer satisfaction
- Working in this role provides exposure to diverse industries and equipment, broadening your technical experience and career prospects
- If you are ready to advance your career as a Field Service Technician, apply now by clicking the job application button to join a company committed to excellence and innovation
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.