Facility Automation Technician
Location: Ballston Spa, NY
Job Type: Full Time Regular
Company: Stark Tech Group
Category: Customer & Field Services
Job Description Apply Now
The Facility Automation Technician plays a crucial role in ensuring the seamless operation and maintenance of facility automation systems. As a key member of the service department, this position provides both administrative and technical support to keep service activities running efficiently. The Facility Automation Technician is responsible for managing documentation, coordinating service schedules, and assisting with troubleshooting and maintenance tasks related to facility automation and building management systems. Success in this role hinges on a strong technical foundation, a customer-focused mindset, and the ability to work collaboratively with cross-functional teams to uphold operational excellence.
Working as a Facility Automation Technician offers a unique opportunity to be part of a dynamic industry that emphasizes energy efficiency, sustainability, and technological innovation. The position requires a strong background in computer science, information systems technology, or a related field, with a preference for candidates who hold a bachelor's degree. Experience in the HVAC or mechanical industry is essential, as this provides the foundation for understanding the complexities of facility automation systems. Proficiency in advanced computer skills, including MS SQL, Office Suite, and potentially web design, is also required to excel in this role.
In this position, you will interact daily with a variety of stakeholders, from internal departments to external clients. Your ability to communicate effectively, organize tasks, and manage multiple priorities will be critical for success. The Facility Automation Technician role is particularly suited for individuals who thrive in fast-paced, time-sensitive environments and who can maintain composure while juggling multiple deadlines. Your efforts will directly contribute to the efficiency and reliability of facility operations, ensuring high standards of service delivery and customer satisfaction.
Stark Tech, a leader in facilities and energy solutions, offers a supportive environment where innovation and employee development are top priorities. With a focus on integrating systems and advancing sustainability through technologies like renewable natural gas conversion and energy storage, Stark Tech provides employees with opportunities to grow their careers while making a positive impact on the environment. Comprehensive benefits, including paid time off, 401(k) with employer match, medical coverage, wellness programs, and professional development resources, are designed to support your well-being and long-term success.
If you are looking to advance your career as a Facility Automation Technician in a forward-thinking company, Stark Tech is the ideal place to apply your skills and dedication. Click the application button to become a valued member of a fast-growing, customer-focused organization.
Facility Automation Technician - Summary- Provides administrative and technical support for facility automation service operations.
- Coordinates service schedules and manages important documentation.
- Assists in troubleshooting and maintaining facility automation systems.
- Collaborates closely with cross-functional teams to promote operational excellence.
- Ensures customer satisfaction and efficient service delivery.
- Coordinate and schedule service activities for facility automation systems.
- Maintain accurate and up-to-date documentation for service operations.
- Provide technical troubleshooting support for automation and building management systems.
- Assist with system maintenance tasks, ensuring optimal performance of equipment.
- Communicate effectively with internal teams and external clients to resolve service issues.
- Collaborate with the service department and cross-functional teams to streamline workflows.
- Utilize advanced computer skills for data entry, analysis, and reporting.
- Adhere to company policies and industry standards for safety and quality.
- Support the implementation of new technologies and best practices in facility automation.
- Contribute to continuous improvement initiatives to enhance service delivery.
- Competitive compensation package based on experience and qualifications.
- Comprehensive benefits including paid time off, 401(k) with employer match, and medical coverage.
- Access to wellness programs and career development opportunities.
- Supportive, growth-oriented work environment that values innovation and employee well-being.
- Associate degree in Computer Science, Information Systems Technology, or related field required; bachelor's degree preferred.
- At least 2 years' related experience in computer hardware/software, help desk, or PC operations.
- Experience in the HVAC or mechanical industry is required.
- Advanced proficiency in MS SQL and Office Suite; web design skills are a plus.
- Experience with ServiceMax is advantageous.
- Strong communication, interpersonal, and organizational skills.
- Ability to multi-task, work under pressure, and meet tight deadlines.
- Comfortable working in a fast-paced, high-volume environment.
- Technically proficient with a solid understanding of facility automation and building management systems.
- Experienced in the HVAC or mechanical industry.
- Detail-oriented, well-organized, and able to handle multiple priorities effectively.
- Excellent communicator with strong teamwork skills.
- Self-motivated, adaptable, and eager to learn new technologies.
- Committed to providing exceptional customer service and maintaining high operational standards.
- Stark Tech is committed to supporting sustainability and advancing energy solutions through innovative technology.
- Opportunities for professional growth and advancement are available for dedicated team members.
- The company fosters an inclusive and supportive work culture focused on employee success.
- Apply today by clicking the application button to take the next step in your career as a Facility Automation Technician.