Executive Assistant
Location: MELBOURNE, FL
Job Type: fulltime
Company: Arty Pagan - State Farm Insurance Agency
Salary: $20.0 - $28.0 per hour
Category: Administrative
Job Description Apply Now
As an Executive Assistant, you will play a key role in supporting the daily operations of a dynamic insurance agency. This opportunity offers an engaging and fast-paced environment where organizational excellence, attention to detail, and a commitment to client service are highly valued. As a member of the agency team, you will be integral in handling administrative tasks, facilitating communication, and ensuring the smooth flow of office processes. By joining our team, you contribute to a workplace that values learning, professional growth, and collaboration in the insurance industry. If you are driven to provide top-notch administrative and client support, we encourage you to apply and take the next step in your career as an Executive Assistant.
Working as an Executive Assistant, you will interact directly with clients, agents, and other team members. Your role will involve a variety of administrative responsibilities, including client communications, office management, document preparation, and preliminary client assistance in insurance claims. The position is well-suited for individuals who are eager to grow within the insurance field and who thrive in a supportive, team-oriented atmosphere. With a focus on accuracy and customer care, you will help ensure the agency maintains its reputation for outstanding service and operational excellence.
Executive Assistant - Summary- Serve as the first point of contact for clients, handling inquiries and providing exemplary customer service.
- Manage office communications, appointments, and scheduling to ensure smooth agency operations.
- Assist with documentation, data entry, and recordkeeping to maintain accurate and organized files.
- Support the agency team in marketing, event planning, and social media management.
- Greet clients and visitors, answer phone calls, and respond to emails in a timely and professional manner.
- Manage and organize the daily schedule, book appointments, and monitor office supply levels.
- Prepare, process, and file insurance forms; maintain client files to ensure accuracy and compliance.
- Input client information into the agency management system and update records as needed.
- Handle billing, process client payments, and follow up on overdue accounts.
- Act as a liaison between clients and agents, ensuring clear, effective, and confidential communication.
- Assist in organizing marketing events, preparing promotional materials, and managing agency social media accounts to enhance client engagement.
- Provide initial assistance in the insurance claims process, ensuring proper documentation and communication with claims adjusters.
- Competitive base hourly pay with opportunities for monthly performance-based bonuses.
- Comprehensive benefits package including health insurance, paid time off, and retirement plan options.
- Opportunities for advancement and professional development within the agency.
- Access to ongoing training and development resources to enhance your skills and career growth.
- Previous administrative or customer service experience, preferably in insurance or financial services.
- Prior experience with insurance, HR, and QuickBooks is required.
- Ability to obtain a Property and Casualty license is essential.
- High proficiency in Microsoft Office Suite and familiarity with agency management software.
- Excellent written and verbal communication skills.
- Bilingual Spanish/English skills are a plus, but not required.
- Strong organizational abilities and attention to detail, with the capacity to multitask and prioritize effectively.
- Professional, friendly demeanor and a customer-oriented approach.
- High accuracy in data entry and document preparation.
- Self-motivated, able to work independently, resolve client issues, and manage confidential information responsibly.
- Highly organized and detail-oriented professional looking to contribute to a positive work culture.
- Adept at managing multiple priorities and maintaining a calm, professional presence under pressure.
- Effective communicator who can interact confidently with clients and team members.
- Passionate about learning and growing within the insurance industry.
- Willing to take on new challenges and adapt to evolving business needs.
- This position is with an independent contractor agent, not with State Farm Insurance Companies.
- Successful candidates must complete all applicable licensing and training requirements.
- Employees of the agency are not employees of State Farm Insurance Companies.
- The agency is committed to a diverse and inclusive workplace, welcoming candidates from all backgrounds.
- Working in this area offers the advantage of joining a reputable agency with a strong local presence and client base.
If you are motivated to succeed and see yourself thriving as an Executive Assistant, we invite you to submit your application today. Click the job application button to take the next step in your career with our agency.