Equipment Rental Coordinator
Location: Burbank, CA
Job Type: Temp To Full-Time
Company: Coast Personnel
Category: Light Industrial
Job Description Apply Now
Job ID: 16905
Equipment Rental Coordinator - SummaryThe Equipment Rental Coordinator plays a crucial role within the film and television equipment rental sector by ensuring seamless operations and top-tier customer service. Tasked with supporting the logistical and administrative needs of production companies, this role is essential to keeping rental processes efficient and clients satisfied. The Equipment Rental Coordinator manages inquiries, processes orders, coordinates billing, and maintains meticulous records related to the rental of specialized motion picture and television gear. Individuals in this position must demonstrate strong attention to detail, organizational skills, and the ability to manage multiple priorities simultaneously. This role also requires clear and effective communication with clients, vendors, and internal teams to support production schedules and ensure all equipment needs are met promptly. Applicants should expect to work collaboratively in a fast-paced, deadline-driven environment that values precision, integrity, and a customer-first mindset.
Working in this dynamic sector offers a unique opportunity to interact with creative professionals and gain insights into the behind-the-scenes operations of film and television production. The role can also provide valuable exposure to specialized equipment and industry practices, making it an excellent starting point or career development opportunity for those interested in the entertainment production field.
Duties & Responsibilities- Respond promptly and professionally to a high volume of customer calls and email inquiries regarding equipment rental availability, pricing, and specifications.
- Process rental orders for motion picture and television production equipment, including camera dollies, sound booms, and related accessories, ensuring accuracy in all data entry tasks.
- Generate, review, and manage invoices and payment transactions, adhering to established billing procedures for timely and accurate financial processing.
- Maintain comprehensive records of rental transactions, including equipment check-out and return dates, condition reports, and associated documentation.
- Coordinate the timely return of rented equipment, ensuring all items are accounted for and in proper working order upon return.
- Archive equipment rental records in an organized manner to ensure easy accessibility for future reference and audits.
- Communicate effectively with internal team members to coordinate logistics, address customer needs, and resolve any issues that arise during the rental process.
- Support inventory management by recording equipment maintenance needs and tracking equipment status throughout the rental cycle.
- Adapt to occasional schedule variations, including some evenings or weekends, in response to business demands and client timelines.
- Competitive compensation commensurate with experience and industry standards.
- Eligibility for performance-based incentives or bonuses, as applicable.
- Access to company-sponsored benefits such as health insurance, paid time off, and professional development opportunities, contingent on employment type and company policy.
- Potential for career advancement within the equipment rental or broader entertainment production sector.
- Prior experience in customer service, administrative support, or the equipment rental sector is highly desirable.
- Outstanding verbal and written communication skills with a focus on clarity, professionalism, and customer satisfaction.
- Demonstrated proficiency in data entry and electronic recordkeeping with strict attention to detail and accuracy.
- Proven ability to multitask in a high-volume, fast-paced work environment, handling multiple priorities efficiently.
- Familiarity with film and television production equipment, such as camera dollies and audio gear, is a plus but not required.
- Strong organizational skills and time management abilities to ensure deadlines are consistently met.
- Ability to work independently as well as collaboratively within a team setting.
- Willingness to work flexible hours, including occasional evenings or weekends, according to company and industry needs.
- A service-oriented professional with a background in customer-facing roles and a passion for supporting creative projects in the entertainment industry.
- Detail-driven individual who excels at managing complex workflows and maintaining accurate records.
- Excellent communicator, capable of building positive relationships with clients, vendors, and colleagues alike.
- Adaptable, resourceful, and eager to learn about new equipment and production practices.
- Technologically savvy, comfortable using order management and invoicing systems, and able to quickly learn new digital tools relevant to the role.
- The Equipment Rental Coordinator position offers exposure to a vibrant sector of the entertainment industry, with opportunities to develop specialized knowledge and grow professionally.
- Employees may benefit from networking opportunities with production professionals and gaining firsthand insight into production logistics.
- The company is committed to providing a supportive and inclusive work environment that values diversity and equal opportunity for all applicants and employees.
- If you are motivated to contribute to the success of film and television projects and are seeking a rewarding administrative and customer service career, we encourage you to apply by clicking the job application button below.