Epic Training Specialist
Location: Sandy Springs, GA
Job Type: Temporary
Company: TRC Talent Solutions
Salary: $30.00 - $40.00 Per Hour
Category: Healthcare
Job Description Apply Now
The Epic Training Specialist plays a pivotal role in supporting the successful adoption and optimization of newly implemented Epic workflows within a leading healthcare organization. This vital position is focused on ensuring that improvements to clinical quality and workflow processes are fully embraced by providers and staff post-implementation. As the healthcare industry continues to innovate, the Epic Training Specialist serves as a key facilitator for effective change management, directly contributing to the transformation of the patient care journey from initial referral through the completion of care plans.
In this contract to hire opportunity, the Epic Training Specialist will work closely with a variety of clinical teams and regional clinics, including those located in major metropolitan areas such as Atlanta and Charlotte. The primary focus is not traditional classroom instruction, but rather hands-on, real-time support in clinical environments. The role requires approximately 25% travel to conduct site visits, facilitate workflow spot checks, and provide direct, on-the-ground feedback to providers. By integrating best practices and analyzing user adoption trends, the Epic Training Specialist ensures that new system configurations are consistently followed, ultimately boosting documentation efficiency and improving patient care outcomes.
Key to this role is the ability to close the loop after go-live periods by monitoring workflow adherence and implementing sustainable follow-up mechanisms. The Epic Training Specialist will gather feedback through post-training surveys, analyze helpdesk ticket trends, and collaborate with providers to customize documentation tools such as smart phrases. This hands-on approach enables immediate troubleshooting of workflow issues and provides tailored support to address the unique needs of each clinic. Strong interpersonal skills, empathy, and the ability to gently correct provider behavior are essential, as is the resilience to navigate diverse clinical environments and varying levels of technology adoption.
The ideal candidate will have at least one year of experience in clinical IT support, healthcare training, or a relevant internship within a healthcare or Epic environment. Regional travel is a significant component of the position, requiring flexibility and a proactive mindset dedicated to long-term adoption and adherence. The Epic Training Specialist is expected to be a champion for continuous improvement, ensuring that new workflows are not only introduced effectively but also become ingrained as standard practices across all locations.
This position offers the opportunity to work with a premier healthcare organization experiencing rapid growth, committed to excellence in outpatient rehabilitation and physical therapy. By joining this team, the Epic Training Specialist will contribute directly to the organization's mission of transforming patient care and enhancing operational efficiency through technology and best practice adoption.
TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers.
Epic Training Specialist - Summary- Support post-implementation adoption of Epic workflows in a dynamic healthcare environment.
- Focus on workflow optimization, provider support, and real-time clinical feedback.
- Requires regional travel to multiple clinic locations.
- Contract to hire opportunity with a rapidly growing organization in outpatient rehabilitation and physical therapy.
- Monitor user adoption and workflow adherence after Epic system go-lives.
- Conduct site visits to regional clinics for post-go-live support and feedback collection.
- Implement follow-up mechanisms such as pulse surveys, spot checks, and helpdesk ticket trend analysis.
- Collaborate with healthcare providers to optimize documentation tools and ensure adherence to standard workflows.
- Provide tailored support to clinics, addressing unique workflow and configuration needs.
- Gather real-time feedback and troubleshoot workflow issues on site.
- Champion sustainable adoption of new system practices.
- Competitive compensation structure based on contract to hire arrangement.
- Opportunity for career advancement in a growing healthcare organization.
- Travel reimbursement and support for regional site visits.
- Inclusive work environment in compliance with EEO standards.
- Minimum of 1 year experience in clinical IT support, healthcare training, or relevant internship within a healthcare or Epic environment.
- Strong interpersonal, communication, and feedback skills.
- Ability to analyze workflow adoption and troubleshoot in real time.
- Willingness and ability to travel regionally for site visits and workflow shadowing (approximately 25%).
- Proactive, sustainability-focused mindset to ensure lasting workflow adoption.
- Experience with Epic EHR systems and clinical workflow optimization.
- Demonstrated resilience, empathy, and adaptability in dynamic healthcare settings.
- Comfortable providing direct feedback and hands-on support to clinical staff.
- Detail-oriented, analytical, and committed to continuous improvement.
- This role offers an excellent opportunity to make a measurable impact on patient care and clinical operations.
- Regional travel includes site visits to major metropolitan healthcare clinics.
- Organization is a leader in outpatient rehabilitation and physical therapy, supporting innovation and growth.
- Applicants are encouraged to apply by clicking the job application button to take the next step in their healthcare IT career.