Epic Systems Analyst – Epic PB Analyst
Location: Fort Worth, TX
Job Type: Contract
Company: IDR
Category: End User Support / Helpdesk
Job Description Apply Now
The Epic Systems Analyst (Epic PB Analyst) is an essential contributor to the healthcare technology sector, playing a pivotal role in the optimization and maintenance of Epic Professional Billing (PB) systems. This opportunity is designed for professionals seeking a remote, contract-based position, offering the flexibility to provide high-level technical and analytical support from any location. As an Epic Systems Analyst, you will be instrumental in ensuring the seamless operation of Epic PB modules within a hospital or healthcare environment.
As an Epic Systems Analyst – Epic PB Analyst, your primary focus will be on supporting Epic Professional Billing modules, with responsibilities encompassing troubleshooting, routine maintenance, system upgrades, and comprehensive application support. You will handle daily technical issues, partner with hospital staff, and contribute to process improvements that drive better patient billing experiences and organizational efficiency. Your expertise will be called upon to manage workflow challenges, resolve user-reported issues, and ensure the continued optimization of Epic PB systems.
In this fully remote position, you will be expected to work independently, leveraging your technical acumen and customer service skills to support a fast-paced healthcare environment. The Epic Systems Analyst – Epic PB Analyst position is ideal for candidates who are self-motivated, proactive, and able to adapt quickly to evolving technologies and hospital needs. This role is critical to supporting revenue cycle operations and enhancing the delivery of care through reliable and efficient billing processes.
Epic Systems Analyst – Epic PB Analyst professionals are vital members of the IT healthcare community, collaborating with clinical, administrative, and technical teams to ensure data integrity and compliance with healthcare regulations. The position demands strong analytical abilities, attention to detail, and a commitment to upholding the highest standards of system performance and end-user satisfaction. If you are passionate about healthcare technology and eager to make a difference from a remote setting, this is an excellent opportunity to advance your career as an Epic Systems Analyst – Epic PB Analyst.
Epic Systems Analyst – Epic PB Analyst Summary- Provides remote support for Epic Professional Billing (PB) systems in a hospital or healthcare environment.
- Focuses on troubleshooting, maintenance, upgrades, and daily application support.
- Acts as a key contact for Epic PB workflow optimization and technical support.
- Works independently to resolve issues and enhance system performance.
- Contributes to revenue cycle operations and the overall efficiency of healthcare billing systems.
- Support, troubleshoot, and resolve issues related to Epic Professional Billing (PB) modules.
- Perform system maintenance and coordinate upgrades for the Epic PB platform.
- Collaborate with healthcare staff to understand workflow challenges and implement effective solutions.
- Analyze, prioritize, and respond to support tickets and end-user issues in a timely manner.
- Test new features, enhancements, and updates to ensure seamless integration and functionality.
- Document processes, issues, and resolutions for ongoing knowledge sharing and compliance.
- Utilize enterprise support tools, including Windows environments, Active Directory, Office 365, and Exchange when required.
- Maintain confidentiality and adhere to healthcare data privacy standards at all times.
- Competitive compensation offered for contract-based, remote work.
- Flexibility to work from any location with reliable internet access.
- Opportunity to engage with cutting-edge healthcare IT systems and gain further industry experience.
- Potential access to additional resources, professional development, and collaborative team environments (dependent on employer policies).
- Minimum 2 years of experience as an Epic Systems Analyst, specifically supporting Epic PB modules.
- Active Epic Professional Billing (PB) Certification is required.
- Demonstrated experience in a hospital or healthcare setting, supporting Epic workflows and technical troubleshooting.
- Ability to operate independently and manage responsibilities with minimal supervision.
- Strong technical troubleshooting capabilities and a customer-oriented approach to support.
- Preferred qualifications include experience with revenue cycle processes, billing workflows, and familiarity with enterprise IT tools such as Windows, Active Directory, Office 365, and Exchange.
- Self-motivated, proactive, and adept at working independently in a remote environment.
- Excellent communication and problem-solving skills, with a strong commitment to customer service.
- Detail-oriented with the ability to manage multiple priorities in a fast-paced healthcare context.
- Flexible and adaptable to evolving technologies and changes in healthcare IT practices.
- Passionate about healthcare technology and dedicated to improving patient billing experiences.
- This Epic Systems Analyst – Epic PB Analyst position is fully remote and contract-based, offering flexibility and a dynamic work environment.
- Strong preference for candidates with Epic Professional Billing certification and demonstrated hospital or healthcare IT experience.
- Applicants will be evaluated without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
- The company complies with all civil rights laws and regulations, and all personal information submitted for compliance purposes will remain confidential as required by law.
- If you are ready to make a meaningful impact as an Epic Systems Analyst – Epic PB Analyst, apply now by clicking the job application button and take the next step in your healthcare IT career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.