Enterprise Platform Administrator
Location: Nashville, TN
Job Type: Contract
Company: IDR
Category: Systems Engineering
Job Description Apply Now
The Enterprise Platform Administrator is a critical role responsible for overseeing and optimizing enterprise collaboration platforms and productivity tools. If you thrive in dynamic environments and are passionate about leveraging cutting-edge technology to enhance organizational productivity, this full-time opportunity offers a chance to work with industry-leading teams and advance your career. This position is based in Nashville, TN, where you will join a team dedicated to innovation, efficiency, and collaboration in a vibrant and growing community.
Enterprise Platform Administrator - SummaryAs an Enterprise Platform Administrator, you will play a key part in managing, maintaining, and optimizing enterprise-level productivity and collaboration platforms. Your responsibilities will include the administration of Microsoft 365, Google Workspace, and various third-party collaboration tools, ensuring seamless integration and robust security. You will collaborate with diverse teams across the organization and act as a technical advisor to drive best practices in platform usage and integration. This role requires a blend of technical expertise, communication skills, and proactive problem-solving abilities to support a global workforce.
Duties & Responsibilities- Administer and maintain Microsoft 365 and Google Workspace environments, ensuring optimal performance and user satisfaction.
- Manage AI integrations and productivity tools, such as ChatGPT, Copilot, and Gemini, to enhance organizational workflows.
- Oversee the integration and ongoing administration of third-party collaboration platforms, including Slack, Box, and Zoom.
- Configure and support enterprise application single sign-on (SSO) within Azure, maintaining secure and seamless identity federation across platforms.
- Collaborate with global teams, requiring flexibility to accommodate varying schedules and time zones.
- Translate complex technical concepts into clear, actionable information for both technical and non-technical audiences.
- Implement automation processes using PowerShell, APIs, and other relevant tools to improve platform efficiency and reduce manual workload.
- Ensure compliance with security protocols and best practices related to OAuth, SAML, and identity federation.
- Provide ongoing support and troubleshooting for users, addressing issues related to access, integration, or performance.
- Monitor platform usage and generate reports to inform strategic decision-making and continuous improvement initiatives.
- Competitive compensation package commensurate with experience and industry standards.
- Comprehensive benefits including medical, dental, vision, and life insurance coverage.
- Employee Stock Ownership Program (ESOP) for eligible employees.
- Access to a close-knit, team-oriented work culture with opportunities for professional growth and development.
- Recognition for excellence as a recipient of the ClearlyRated's Best of Staffing® Client and Talent Award for multiple years.
- Bachelor's or Master’s degree in Information Systems, Information Technology, or a related field.
- Relevant certifications in systems administration or Microsoft 365 administration are highly preferred.
- Demonstrated experience administering Microsoft 365 and Google Workspace at the enterprise level.
- Hands-on experience integrating and managing AI tools such as ChatGPT, Copilot, or Gemini.
- Proficiency with scripting and automation using PowerShell, APIs, and related technologies.
- Strong understanding of identity federation protocols, including OAuth and SAML.
- Ability to collaborate effectively with global teams and communicate technical concepts across diverse audiences.
- Excellent problem-solving skills and a proactive approach to platform optimization and support.
- Highly organized with a keen attention to detail and a commitment to delivering quality solutions.
- Adaptable and flexible, able to manage shifting priorities and collaborate across time zones.
- Strong communicator who can bridge the gap between technical and non-technical stakeholders.
- Proven track record of implementing automation and improving platform efficiencies.
- Passionate about leveraging new technologies to drive organizational success.
- Working as an Enterprise Platform Administrator in Nashville, TN, provides access to a thriving tech community and opportunities for growth within a supportive organizational culture.
- The organization has over 25 years of industry experience and a reputation for fostering employee development and recognition.
- Full-time employment is offered, with a comprehensive benefits package and career advancement opportunities.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.
If you are ready to take the next step in your career as an Enterprise Platform Administrator, apply now by clicking the job application button and become a valued part of a thriving and innovative organization!