Ecommerce UX Analyst
Location: Albuquerque, NM
Job Type: Contractor
Company: Cornerstone Gigs
Salary: $500/project
Category: Information Technology
Job Description Apply Now
Ecommerce UX Analyst
Are you passionate about improving digital shopping experiences and ensuring users can navigate e-commerce platforms with ease? We are seeking a dedicated Ecommerce UX Analyst to join our remote quality assurance team. In this critical role, you will play a vital part in enhancing website and app usability, helping shape the online retail journey for customers nationwide. This is a remote, full-time opportunity where your expertise will directly impact user satisfaction, conversion rates, and business success.
As an Ecommerce UX Analyst, you will thoroughly evaluate the user experience of various e-commerce websites and mobile applications. Your insights will help identify pain points, streamline checkout processes, and ensure intuitive navigation across multiple devices and browsers. If you have a keen eye for detail, a solid understanding of e-commerce best practices, and a passion for optimizing digital journeys, this role is for you.
Working remotely provides you with the flexibility to contribute from anywhere within the USA, collaborating with a dynamic team of professionals committed to delivering exceptional online shopping experiences. As you perform usability reviews and generate actionable feedback, your recommendations will drive enhancements that benefit both customers and businesses.
Ecommerce UX Analyst - Summary- Conduct usability reviews of e-commerce websites and apps to evaluate overall user experience.
- Provide detailed feedback on navigation, product discovery, checkout flows, and post-purchase processes.
- Collaborate remotely with design and development teams to foster continuous improvement.
- Deliver comprehensive reports highlighting opportunities for UX optimization.
- Execute systematic usability testing scenarios, focusing on product browsing, cart management, and checkout experiences.
- Identify, document, and communicate friction points, confusing elements, or design challenges impacting the user journey.
- Recommend strategic improvements to website and app navigation, product presentation, and checkout efficiency.
- Ensure consistent and intuitive user experiences across desktops, tablets, and mobile devices.
- Conduct cross-browser and cross-device UX reviews to guarantee accessibility and performance for all users.
- Prepare and submit detailed reports summarizing observations, findings, and actionable suggestions.
- Collaborate closely with cross-functional remote teams to review feedback and implement enhancements.
- Project-based compensation structure, rewarding your expertise and contributions.
- Flexible remote work, supporting a healthy work-life balance.
- Opportunity to directly influence the design and success of leading e-commerce platforms.
- Engage in impactful work that drives customer satisfaction and loyalty.
- Exceptional attention to detail and a deep understanding of e-commerce user experience standards.
- Strong analytical and communication skills to identify user pain points and recommend effective solutions.
- Familiarity with remote working tools and a variety of online shopping platforms.
- Prior experience in UX review, usability testing, or quality assurance for e-commerce platforms is highly valued.
- Reliable internet connection, with access to both a computer and a mobile device for comprehensive testing.
- Ability to work independently and meet reporting deadlines in a remote environment.
- Proactive, detail-oriented, and able to spot subtle issues impacting user experience.
- Enthusiastic about collaborating with remote teams and contributing actionable feedback.
- Driven by a desire to improve online shopping for all users.
- Comfortable managing multiple review projects and balancing priorities.
- Committed to staying current with e-commerce UX best practices and emerging trends.
- This role is remote and open to candidates located within the USA, allowing you to contribute from anywhere while working with a diverse virtual team.
- By joining our team as an Ecommerce UX Analyst, you will play a key part in optimizing digital storefronts and improving the overall customer journey.
- We are proud to foster a collaborative, inclusive, and innovative work environment, where every team member’s input is valued.
- Take the next step in your career and make a significant impact on the e-commerce industry by applying today. Simply click the job application button to submit your application.