Ecommerce UX Analyst
Location: Albuquerque, NM
Job Type: Contractor
Company: Cornerstone Gigs
Salary: $500/project
Category: Information Technology
Job Description Apply Now
Ecommerce UX Analyst
Are you passionate about creating exceptional online shopping experiences? We are currently seeking a dedicated Ecommerce UX Analyst to join our dynamic remote team. In this full-time role, you will leverage your expertise to review and optimize the user experience of e-commerce websites and mobile applications. Your insights will be pivotal to enhancing conversion rates, streamlining the shopping journey, and elevating customer satisfaction across digital platforms.
As an Ecommerce UX Analyst, you will be responsible for delivering comprehensive usability assessments and actionable feedback to internal teams. This position requires a keen eye for detail, strong analytical capabilities, and a deep understanding of e-commerce best practices. You will work closely with design and development teams, providing valuable recommendations that directly influence the success of online retail platforms.
The Ecommerce UX Analyst position is a remote opportunity, allowing you to contribute from anywhere within the USA. This flexibility facilitates a healthy work-life balance and encourages collaboration with cross-functional teams across time zones. In addition to professional growth, this role offers the satisfaction of shaping the future of digital commerce and helping businesses serve their customers more intuitively and effectively.
If you are enthusiastic about user-centered design, data-driven decision-making, and optimizing digital shopping experiences, this role could be an excellent fit for you. The ideal candidate is comfortable navigating both desktop and mobile environments, is experienced in usability testing, and is ready to make a measurable impact on the e-commerce landscape.
Ecommerce UX Analyst - Summary- Conducts thorough reviews of e-commerce websites and mobile apps to identify and resolve user experience issues.
- Collaborates with remote teams to provide feedback that improves online shopping journeys and conversion rates.
- Supports the mission to deliver superior customer experiences in digital commerce.
- Works remotely, ensuring flexibility and a modern, collaborative work environment.
- Perform detailed usability tests on e-commerce platforms, focusing on key user flows such as product browsing, cart management, checkout, and post-purchase processes.
- Identify and document friction points, confusing design elements, or navigation issues that may impede the user journey.
- Deliver actionable recommendations to design and development teams aimed at improving navigation, product display, and checkout efficiency.
- Ensure consistency and intuitiveness of user experiences across different devices (desktop, tablet, mobile) and web browsers.
- Compile and submit regular reports outlining UX observations, insights, and suggested enhancements.
- Monitor and track the effectiveness of implemented changes, providing follow-up analysis as needed.
- Maintain up-to-date knowledge of e-commerce trends, usability standards, and emerging technologies.
- Competitive compensation structure based on experience and project contributions.
- Flexible work schedule designed to support work-life balance.
- Remote work opportunity with the ability to collaborate with talented professionals nationwide.
- Access to ongoing training, resources, and professional development in the field of UX and e-commerce.
- Proven attention to detail and a strong grasp of e-commerce best practices and user behavior.
- Experience with remote collaboration tools and a variety of online shopping platforms.
- Prior experience in UX analysis, usability testing, or quality assurance for e-commerce platforms is highly desirable.
- Reliable high-speed internet connection and access to both computer and mobile devices for testing purposes.
- Exceptional analytical skills, with the ability to pinpoint user pain points and recommend effective solutions.
- Excellent verbal and written communication skills for reporting and team collaboration.
- Self-motivated and detail-oriented problem solver.
- Passionate about improving digital experiences for shoppers.
- Comfortable working independently while being a proactive team contributor.
- Adaptable to evolving technologies and e-commerce trends.
- Committed to data-driven decision-making and continuous improvement.
- The Ecommerce UX Analyst role is open to candidates residing in the USA who are eligible for remote work.
- This position supports businesses in optimizing their online shopping environments and plays a direct role in driving customer satisfaction.
- Applicants are encouraged to demonstrate their understanding of UX principles and provide examples of prior usability assessments or relevant project work in their application.
- Take the next step in your career and help shape the future of online retail—apply now by clicking the job application button below!