Ecommerce UX Analyst
Location: San Juan, PR
Job Type: Contractor
Company: Cornerstone Gigs
Salary: $25-35/h
Category: Information Technology
Job Description Apply Now
Ecommerce UX Analyst Position OverviewWe are looking for a dedicated and detail-oriented Ecommerce UX Analyst to join our remote QA team. As an Ecommerce UX Analyst, you will play a crucial role in evaluating and enhancing the user experience on e-commerce websites and mobile applications. You will provide critical feedback that helps optimize the digital shopping journey, improve conversion rates, and drive customer satisfaction. This is a remote, full-time opportunity for professionals based in the USA who are passionate about improving online retail experiences.
Key Responsibilities- Conduct comprehensive usability tests on e-commerce websites and mobile apps, with a focus on browsing, cart management, checkout processes, and post-purchase interactions.
- Identify friction points, confusing navigation elements, and design issues that may impact the overall user journey and report these findings in a clear, actionable manner.
- Collaborate closely with design and development teams by providing detailed recommendations to enhance site navigation, product display, and the efficiency of the checkout process.
- Ensure a consistent and intuitive user experience across different devices, including desktop computers, tablets, and smartphones, and validate functionality across various web browsers.
- Prepare and submit detailed daily or weekly reports highlighting observations on user experience and proposing targeted improvements for e-commerce platforms.
- Keen attention to detail and a solid understanding of e-commerce best practices as well as user behavior patterns.
- Proficiency with remote collaboration tools and familiarity with a range of online shopping platforms.
- Previous experience in UX analysis, usability testing, or quality assurance for e-commerce platforms is highly preferred.
- Reliable internet connectivity and access to both a computer and a mobile device for effective testing and analysis.
- Strong analytical and problem-solving skills, with the ability to identify user pain points and recommend practical solutions.
As an Ecommerce UX Analyst, you will directly influence the way consumers shop online, making a tangible difference in both customer satisfaction and business outcomes. Working remotely from anywhere in the USA, you will have the opportunity to collaborate with a dynamic team, enjoy flexible scheduling, and contribute to the ongoing improvement of e-commerce platforms. Your insights will help drive increased sales and foster customer loyalty in a rapidly growing digital marketplace.
Join our mission to make online shopping seamless and enjoyable for all users. We value inclusivity and welcome applicants from all backgrounds. The remote, full-time nature of this position provides flexibility and the chance to make a significant impact in the e-commerce industry while working from the comfort of your home.