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Dynamics 365 Product Manager
Location: , TX
Job Type: Contract
Company: IDR
Category: Product Managers/ Product Owners
The Dynamics 365 Product Manager plays a critical role in driving the strategic direction, optimization, and enhancement of Microsoft Dynamics applications within a leading software solutions organization specializing in the healthcare and pharmacy industry. This full-time position is an excellent opportunity for professionals passionate about leveraging technology to improve operational efficiency and compliance. As a Dynamics 365 Product Manager, you will collaborate with cross-functional teams and stakeholders, design and implement scalable solutions, and ensure that Microsoft Dynamics 365 is optimized to meet the evolving needs of the organization.
The organization prides itself on fostering a collaborative, innovative, and inclusive environment where employees can make a tangible impact on the business and the customers it serves. As part of this dynamic team, the Dynamics 365 Product Manager will take ownership of key features and modules within the Dynamics ecosystem, acting as a product owner to drive enhancements that support customer service, organizational growth, and compliance requirements. If you are searching for a meaningful role that allows you to lead agile projects, deliver measurable improvements, and contribute to an industry-leading organization, this position offers a unique and rewarding path forward.
Dynamics 365 Product Manager - Summary
- Lead the optimization and implementation of Microsoft Dynamics 365 applications for a healthcare and pharmacy technology leader.
- Work in a collaborative environment focused on operational efficiency, innovation, and compliance.
- Serve as a hands-on product owner, driving the success of Dynamics 365 modules and related projects.
- Enjoy a full-time role with opportunities to influence strategic direction and deliver critical business solutions.
Duties & Responsibilities
- Collaborate with internal teams and stakeholders to refine and improve business processes using Microsoft Dynamics 365, with a focus on key modules such as Customer Service, Finance & Operations (F&O), and Marketing.
- Analyze organizational needs and design scalable Dynamics 365 solutions that support evolving operational models and business objectives.
- Act as the primary product owner for Dynamics 365 modules, overseeing feature development, prioritization, and hands-on execution.
- Lead agile projects from design through implementation, ensuring enhancements are successfully adopted and deliver intended value.
- Balance long-term strategic planning with effective short-term execution to support sustained organizational growth.
- Drive change management initiatives, focusing on user adoption and process alignment with new Dynamics 365 features and capabilities.
- Partner with technical and functional leads to guide configuration efforts (without direct coding responsibilities), ensuring solutions are well-architected and compliant with industry standards.
- Facilitate large-scale system migrations, such as transitioning from Salesforce to Dynamics 365, ensuring seamless integration and minimal business disruption.
Salary & Benefits
- Competitive compensation package aligned with industry standards for product management professionals.
- Comprehensive benefits including medical, dental, vision, and life insurance coverage.
- Employee stock ownership program, fostering a sense of ownership and long-term investment in the company.
- Dedicated engagement manager focused on employee success and professional growth.
- Opportunities for advancement within a recognized industry leader, awarded for excellence in client and talent satisfaction.
Qualifications & Requirements
- Minimum of 4 years experience in a Product Manager, Product Owner, or similar role within a technology-driven environment.
- At least 4 years of hands-on experience with Microsoft Dynamics 365, including modules for Customer Service, F&O, and Marketing.
- Proven track record in implementation, change management, and process improvement using Dynamics 365.
- Experience serving as a functional or technical lead with a focus on system configuration rather than software development.
- Familiarity with CRM and marketing platforms, especially HubSpot CRM and Marketing Hub.
- Demonstrated ability to work effectively with internal stakeholders, managing complex requirements and delivering robust solutions.
- Experience with large-scale migrations involving Microsoft Dynamics 365, such as transitioning from Salesforce.
Ideal Candidate Snapshot
- Detail-oriented, proactive, and adept at balancing strategic vision with tactical execution.
- Strong communication and interpersonal skills, enabling effective collaboration across teams and functions.
- Passionate about leveraging technology for operational improvement and customer service excellence.
- Comfortable leading change, driving user adoption, and acting as a champion for best practices within Dynamics 365.
- Thrives in a fast-paced, innovation-driven environment with a focus on delivering measurable results.
Other Relevant Information
- This full-time role offers the flexibility of remote work, allowing you to contribute from any location while supporting a leading healthcare technology organization.
- The company is recognized for its commitment to employee development, diversity, and inclusion, as well as its strong presence in the industry over 25+ years.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
- The organization complies with all federal, state, and local laws regarding equal employment opportunity, affirmative action, and civil rights.
- Applicants are encouraged to voluntarily self-identify their race, ethnicity, gender, and veteran status to aid in compliance with civil rights laws, with full confidentiality maintained.
If you are ready to take the next step in your career as a Dynamics 365 Product Manager, click the job application button to apply and make a significant impact in a mission-driven organization.