Director of Health Informatics - Hybrid
Location: Great Barrington, MA
Job Type: Direct Hire
Company: Community Health Programs
Salary: Salary Range: $113,000 - $125,000 / year
Category: Non-Provider
Job Description Apply Now
Essential Duties and Responsibilities as Director of Health Informatics:- Analyze current clinical workflows and use of digital tools to find gaps, inefficiencies, or training needs.
- Responsible for directing the configuration and optimization of the Athena EMR and other tools to align with best practices and compliance standards.
- Direct and support the work of the EMR Manager and other direct reports when/if applicable.
- Develop and maintain automated processes and reports to support complete documentation, accurate coding, and timely risk score capture.
- Design and deliver training for clinicians and staff to build skill and confidence in using digital clinical tools.
- Support patient engagement by improving patient portal functionality and helping staff promote its use.
- Collaborate with stakeholders throughout CHP, including IT, clinical leadership, and vendors to implement system improvements and updates.
- Track usage metrics, gather feedback, and recommend enhancements for continuous improvement.
- Identify, evaluate, and implement new digital tools that can enhance efficiency and improve outcomes, including gathering input from stakeholders.
- Clinical data management & reporting:
- Oversee integration projects for data flow between our partner systems.
- Create clinical dashboards and data reports.
- Ensure clinical compliance with regulations, such as HIPAA, and adhere to documentation standards.
- Oversee UDS clinical and operational data integrity and coordinate the annual reporting process, including data gathering and validation.
- Advanced knowledge of EMR systems, especially AthenaHealth.
- Proficiency in clinical data reporting, dashboard creation, and data integration tools.
- Skilled in process automation and workflow optimization.
- Experience with UDS reporting, risk score capture, documentation improvement, and coding support.
- Strong foundation in health IT systems, interoperability standards, and digital tool evaluation.
- Fluency in Excel, Power BI, or other data analysis, reporting, and visualization platforms.
- Understanding of healthcare quality metrics (e.g., HEDIS, UDS, CMS quality measures).
- Training design and facilitation skills tailored for clinical audiences.
- Bachelors degree in Health Informatics, Health Information Management, Public Health, Nursing, or a related field required; Masters degree preferred.
- 5+ years of experience in health informatics, clinical systems, or healthcare IT, with a focus on EMR optimization and digital health tools.
- Proven experience leading clinical technology projects and improving workflows, especially in outpatient or primary care settings.
- Strong familiarity with AthenaHealth EMR or comparable systems, including configuration, reporting, and user training.
- Experience supporting quality improvement, risk adjustment, coding/documentation accuracy, and regulatory reporting (e.g., UDS, HEDIS, HIPAA).
- Prior experience working in community health, FQHCs, or value-based care environments is strongly preferred.
- Proven ability to lead cross-functional projects and change management efforts.
- Strong written and verbal communication skills, with experience providing training and user support.