Cybersecurity Program Management Specialist
Location: Jacksonville, FL
Job Type: Direct Placement
Company: ARC Group
Category: Administration
Job Description Apply Now
Cybersecurity Program Management Specialist
ARC Group is seeking a talented and motivated Cybersecurity Program Management Specialist to join our dynamic team. This full-time, remote position operates on eastern time zone business hours and offers a unique opportunity to work with a highly respected organization recognized for its commitment to innovation and professional growth. At ARC Group, we pride ourselves on fostering a diverse, inclusive, and collaborative environment, where every team member’s perspective is valued. We welcome candidates from all backgrounds to apply and contribute to our forward-thinking approach in cybersecurity program management.
The Cybersecurity Program Management Specialist will play a vital role in supporting enterprise-wide cybersecurity initiatives, ensuring the smooth operation and continuous improvement of managed security services. This position involves close collaboration with internal cybersecurity teams, managed service customers, and key stakeholders to track, report, and enhance the delivery of cybersecurity services. The specialist will assist leadership in the development of essential documentation, maintenance of service catalogs, and the creation of effective communication materials for a variety of audiences.
Working remotely, the Cybersecurity Program Management Specialist will be responsible for supporting the lifecycle of cybersecurity managed services, including the development and maintenance of maturity models, RACI matrices, heat maps, and operational procedures. The role also includes providing valuable input for process improvements, driving business case development, and coordinating customer survey analysis to further strengthen the security program’s effectiveness.
ARC Group believes in the power of diversity and strives to create an environment where innovation thrives. We are proud to be recognized as a top recruiting and executive search firm, dedicated to connecting high-quality technical professionals with exciting opportunities. Joining ARC Group as a Cybersecurity Program Management Specialist means contributing to an organization that values integrity and the shared success of both clients and team members. If you are passionate about cybersecurity and program management, and you want to make a meaningful impact in a supportive and inclusive workplace, we encourage you to apply today by clicking the job application button.
Cybersecurity Program Management Specialist - Summary- Remote, full-time opportunity supporting enterprise cybersecurity initiatives
- Focus on program management and coordination of cybersecurity managed services
- Collaborative role working with internal teams and external customers
- Position offers career growth and development potential within a leading organization
- Operates on eastern time zone business hours
- Support leadership in developing and maintaining the cybersecurity service catalog
- Assist in the development and upkeep of cybersecurity RACI models and maturity models
- Create and update heat maps to represent cybersecurity program status
- Coordinate and support the resolution of escalated cybersecurity issues related to managed services
- Collaborate with leaders, process owners, and subject matter experts to prepare presentations and reports for diverse audiences
- Contribute to the ongoing tracking and reporting of key metrics, including Key Goal Indicators, Key Performance Indicators, and Key Risk Indicators
- Develop workflow and operational documentation supporting managed services
- Ensure timely and effective delivery of cybersecurity managed services
- Provide input to drive ongoing process improvements for enhanced security program outcomes
- Maintain and update operational procedures and the Security Knowledge Base
- Assist in the development and coordination of business case and customer survey analysis
- Competitive compensation aligned with industry standards
- Opportunities for contract extension or conversion to full-time employment based on performance
- Remote work flexibility with a supportive organizational culture
- Potential for career advancement and professional development
- Inclusive and diverse work environment
- Minimum 2 years of relevant professional experience in cybersecurity
- High school diploma or GED required; bachelor's degree in a related field preferred
- Professional certifications such as GSEC or Security+ (required within 180 days if converted to full-time employment)
- Experience with PowerBI and Archer Integrated Risk Management platforms preferred
- Knowledge of Six Sigma process reviews and project participation is a plus
- Permanent U.S. work authorization required
- Detail-oriented and organized with strong analytical and problem-solving skills
- Effective communicator comfortable collaborating with internal teams and external stakeholders
- Proactive in identifying opportunities for process improvement
- Adaptable and able to manage multiple tasks in a fast-paced, remote work setting
- Passionate about cybersecurity and eager to contribute to enterprise security initiatives
- ARC Group is committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know.
- Position is offered with no fee to candidate.
- ARC Group is recognized for integrity and commitment to both client and employee success.
- Remote work allows for flexibility and a balanced work-life experience.
- To take the next step in your career as a Cybersecurity Program Management Specialist, click the job application button and apply today!