Customer Support Representative
Location: New York, NY
Job Type: On-site
Company: GPNY
Salary: $50 per hour
Category: Product Testing
Job Description Apply Now
The Customer Support Representative (CSR) plays a vital role in delivering essential assistance to our organization by performing entry-level tasks that support research on technology products. As a Customer Support Representative, you will be responsible for providing clear, concise, and courteous support to internal teams, contributing to the successful completion of various research initiatives. This full-time Customer Support Representative position offers a welcoming environment for individuals eager to start or further their career in customer support, regardless of prior experience.
Our organization values reliability, attention to detail, and a proactive attitude. As a Customer Support Representative, you will have the opportunity to learn, grow, and make meaningful contributions while working alongside a supportive team of professionals. If you are enthusiastic about technology products and enjoy helping others, this Customer Support Representative opportunity is a great starting point.
Customer Support Representative - Summary- Entry-level role offering hands-on experience in customer support and technology research
- Ideal for individuals seeking to develop foundational skills in a dynamic industry
- No prior experience necessary, making it accessible to a wide range of candidates
- Opportunities for professional growth and advancement within a supportive team environment
- Assist with data entry, information gathering, and documentation related to ongoing technology research projects
- Respond to internal requests for information and clarification in a timely and accurate manner
- Collaborate with team members to ensure consistent and high-quality support for research activities
- Maintain organized records and contribute to process improvements as needed
- Follow established guidelines and protocols to guarantee data quality and security
- Communicate any issues, anomalies, or feedback encountered during support tasks to supervisors or project leads
- Provide courteous and professional assistance that aligns with the company’s standards of customer service excellence
- Competitive compensation package commensurate with entry-level positions in customer support
- Flexible scheduling options to accommodate a variety of availability needs
- Supportive workplace culture that encourages professional development and learning
- Potential for advancement and increased responsibilities based on performance and tenure
- Access to training resources and mentorship from experienced team members
- No prior customer support or research experience required
- Dependable, punctual, and able to manage basic tasks with minimal supervision
- Strong attention to detail and commitment to accuracy in all work performed
- Able to communicate clearly and effectively with team members
- Basic familiarity with technology products is a plus, but not required
- Willingness to learn and adapt to new procedures and technologies as necessary
- Self-motivated and eager to contribute to team success
- Demonstrates a positive attitude and willingness to take on new challenges
- Comfortable asking questions and seeking clarification when needed
- Values accuracy, organization, and clear communication in their work
- Interested in developing skills in customer support and technology research
- This Customer Support Representative role offers a unique opportunity to gain practical experience in a technology-focused environment
- On-the-job training will be provided to ensure you are comfortable with all assigned tasks
- Our company is committed to fostering an inclusive, diverse, and equitable workplace
- If you are ready to launch your career and make a difference, we encourage you to apply by clicking the job application button
We look forward to reviewing your application and welcoming you to our team as a Customer Support Representative. Take the first step towards your new career by applying today!