Customer Service Representative – Insurance
Location: GREENVILLE, NC
Job Type: fulltime
Company: Polly Piland - State Farm Agency
Salary: $40000.0 - $55000.0 per year
Category: Sales
Job Description Apply Now
Customer Service Representative – Insurance (Full-time) – Greenville, NC
If you are seeking a dynamic and rewarding career in client services and sales, consider joining our team as a Customer Service Representative – Insurance. As a valued member of our agency, you will play a pivotal role in supporting clients with their insurance policies and service needs, while also contributing to the ongoing growth and success of our organization. This position offers a robust foundation for career advancement, comprehensive training, and the opportunity to work with a trusted agency that is positively reviewed by the community.
Our agency is committed to delivering top-tier customer experiences, building lasting relationships, and driving results through effective sales and service strategies. As a Customer Service Representative – Insurance in Greenville, NC, you will have access to an environment focused on professional development, collaboration, and community impact. We welcome applicants who are eager to learn, motivated to achieve, and enthusiastic about helping others protect what matters most.
Insurance experience is not required; comprehensive training will be provided for all new team members. We are looking for individuals who are friendly, dependable, and motivated, with a passion for personal and professional growth. Successful candidates will either possess or be able to obtain required Property and Casualty and Life and Health Insurance licenses.
Customer Service Representative – Insurance – Summary- Full-time position based in Greenville, NC
- Opportunity to work with a highly rated and established local insurance agency
- Role focused on both customer service and sales within the insurance industry
- Pathways available for growth and future advancement
- Assist clients with their insurance policy questions, service requests, renewals, and updates
- Provide knowledgeable and friendly support to maintain high levels of customer satisfaction
- Drive sales by identifying client needs and recommending appropriate insurance solutions
- Follow up with prospective and current clients to build relationships and expand your professional network
- Maintain accurate client records and manage client communications promptly and professionally
- Ensure compliance with industry regulations and company standards
- Participate in ongoing training and development sessions provided by the agency
- Collaborate with team members to achieve sales goals and deliver outstanding customer experiences
- Competitive base salary with commission and bonus potential
- PTO (Paid Time Off) to support work-life balance
- Comprehensive training opportunities to support career progression
- Clear pathway to advancement, including the potential to become a licensed agent
- High school diploma or equivalent required; college degree preferred but not mandatory
- Must hold or be able to obtain a Property and Casualty insurance license and a Life and Health Insurance license
- Strong interpersonal and communication skills
- Ability to work independently and as part of a team
- Organizational skills and attention to detail
- Positive attitude, dependability, and motivation to achieve goals
- Friendly, approachable, and driven to provide excellent service
- Motivated to build relationships and expand professional connections
- Adaptable to new challenges and willing to learn through training
- Committed to making a positive impact for clients and the agency
- Ready to grow within the insurance industry and take on new responsibilities
- Join a supportive team environment in Greenville, NC, known for its welcoming community and vibrant local culture
- Work with a reputable agency that values integrity, client care, and professional growth
- No prior insurance experience is necessary; training and licensing support are provided to qualified candidates
- We are committed to equal employment opportunity and value diversity in our workplace
If you are ready to advance your career as a Customer Service Representative – Insurance, click the apply button now and take the next step toward a rewarding future in the insurance industry!