Customer Service Representative
Location: Pacheco, CA
Job Type: Temp To Full-Time
Company: Coast Personnel
Salary: Market Rate
Category: Light Industrial
Job Description Apply Now
Job ID: 6291
Join an established and growing manufacturing company as a Customer Service Representative. This is a full-time, temporary position with the potential for permanent employment based on performance and fit. The company is dedicated to providing outstanding service to its customers and fostering a collaborative work environment. As a Customer Service Representative, you will play a crucial role in order entry, client communication, and administrative support, ensuring a seamless experience for both customers and colleagues.
Working as a Customer Service Representative, you will be responsible for efficiently managing the daily flow of customer orders, producing accurate invoices and credits, and coordinating shipping with both local and third-party carriers. Your attention to detail, organization, and professionalism will be key to your success and the company’s operational excellence. The position offers the opportunity to develop your customer service skills while gaining valuable experience in a dynamic manufacturing setting.
This full-time Customer Service Representative role is ideal for someone who is software savvy and appreciates the importance of exceptional customer service. You will interact daily with customers and internal teams, responding promptly to inquiries, solving problems, and supporting overall business operations. A positive attitude, strong communication skills, and the ability to handle multiple tasks independently are essential for this role. If you are looking for a challenging and rewarding opportunity in a supportive work environment, we encourage you to apply by clicking the job application button today.
Customer Service Representative - Summary- Support order entry and customer communication in a manufacturing environment
- Temporary full-time position with potential for permanent hire
- Fast-paced, team-oriented workplace culture
- Opportunity to contribute to company growth and customer satisfaction
- Respond to and process all daily customer orders accurately and efficiently
- Produce invoices and credits as needed
- Schedule shipments with local and third-party carriers
- Maintain vendor and customer files
- Write professional, grammatically correct emails to clients
- Provide administrative support, including filing, faxing, and maintaining an orderly office supply room
- Answer customer concerns or questions by phone or email, or direct them to the appropriate person
- Ship and mail documents and packages as required
- Assist with special projects and event planning as needed
- Support other departments with projects as necessary
- Maintain confidentiality when handling sensitive information
- Perform additional tasks as assigned
- Competitive hourly wage ($20-22 per hour, depending on experience)
- Temporary full-time assignment with potential for permanent placement
- Opportunities for professional growth and development
- Strong organizational skills and attention to detail
- Commitment to accuracy and quality in all tasks
- Ability to double-check work and ensure correctness
- Excellent written and verbal communication skills
- Professional, courteous demeanor in all interactions
- Experience with Microsoft Office (Word, Excel) and QuickBooks
- Ability to manage time and prioritize tasks independently
- Can-do attitude and willingness to complete all assigned tasks
- Ability to lift up to 30 lbs as needed
- Capacity to maintain confidentiality with sensitive information
- Problem-solving and critical thinking skills
- Detail-oriented, organized, and committed to excellence
- Proficient with computers and able to quickly learn new software
- Strong interpersonal skills and enjoys working with people
- Flexible and adaptable to changing priorities
- Self-motivated, reliable, and eager to support team goals
- Full-time, temporary position with the possibility of permanent employment
- Supportive company culture that values teamwork and professional development
- Located in a thriving industrial area with access to local amenities
- Equal opportunity employer, committed to diversity and inclusion in the workplace
If you are passionate about delivering excellent service and are looking for a new opportunity to grow your skills as a Customer Service Representative, click the job application button now to apply and join our team!
The company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by federal, state, or local laws.