Customer Service Representative
Location: Fayetteville, AR
Job Type: fulltime
Company: Larry Bittle State Farm Agency
Salary: $35000.0 - $40000.0 per year
Category: Customer Service
Job Description Apply Now
The Customer Service Representative (CSR) role presents an excellent opportunity for individuals who are passionate about delivering outstanding customer support and building meaningful relationships. As a Customer Service Representative, you will join a dedicated team at a State Farm agency, working to strengthen the agency’s reputation for exemplary service and client satisfaction. This full-time position is ideal for those who are eager to develop professionally within the insurance sector. Located in Fayetteville, AR, this agency provides a welcoming and positive work environment with comprehensive training for the right candidate, even if you do not have previous insurance experience.
As a Customer Service Representative, you will be at the forefront of the client experience, ensuring that each interaction reflects the agency’s commitment to service excellence. You will play a pivotal role in fostering customer loyalty by addressing inquiries, resolving issues, and educating clients on the various insurance options available to them. The agency values proactive, detail-oriented individuals who possess strong communication skills and a genuine desire to help others. If you have a background in sales, retail, or telemarketing and are motivated to learn and grow, this could be the ideal next step in your career.
In this role, you will receive ongoing support and development, including assistance with obtaining necessary insurance licenses such as Property & Casualty and Life & Health. The agency offers a competitive salary structure that includes bonuses, commissions, and opportunities for advancement based on performance and licensure. Your efforts will directly contribute to the success of both the agency and the clients you serve, making this position both rewarding and impactful.
Working as a Customer Service Representative in Fayetteville, AR provides the added benefit of joining a vibrant community with access to local amenities and a supportive professional network. The agency’s independent contractor status ensures a collaborative environment where your initiative and problem-solving skills are valued. All employees must successfully complete the required licensing and training programs, ensuring a high standard of professionalism and expertise throughout the team.
If you are ready to make a difference and advance your career in the insurance industry, apply today for the Customer Service Representative position. Take the next step by clicking the job application button and start your journey with a team that values your growth and contributions.
Customer Service Representative - Summary- Join a State Farm agency as a Customer Service Representative (CSR).
- Full-time opportunity focused on client relationships and service excellence.
- Comprehensive training provided; insurance experience not required.
- Located in Fayetteville, AR, within a supportive and growth-oriented team.
- Establish and maintain positive relationships with customers through effective communication and follow-up.
- Deliver prompt, accurate, and friendly customer service in every interaction.
- Educate clients about available insurance options using a needs-based approach.
- Assist customers with policy inquiries, renewals, and claims as needed.
- Work collaboratively with the agency team to achieve shared goals.
- Participate in ongoing training to remain current on insurance products and regulations.
- Competitive base salary with bonus potential (increases once licensed).
- Commission opportunities based on licensing and sales performance.
- PTO, including vacation and major holidays.
- Valuable hands-on experience in the insurance industry.
- Career growth potential and opportunities for advancement within the agency.
- Preferred experience in customer service, sales, retail, or telemarketing.
- Excellent written, verbal, and listening communication skills.
- Self-motivated with a proactive approach to problem-solving.
- Detail-oriented and organized in handling multiple tasks.
- Ability to work effectively within a team environment.
- Strong customer assessment and interview skills.
- Ability to relate well to a diverse range of customers.
- Must be able to obtain Property & Casualty and Life & Health insurance licenses.
- Passionate about customer service and building long-term relationships.
- Eager to learn and grow within the insurance field.
- Adaptable, dependable, and enthusiastic about new challenges.
- Comfortable working in a structured environment with clear performance goals.
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
- Employees of State Farm agents must complete applicable licensing requirements and training programs.
- State Farm agents are independent contractors who hire and manage their own team members.
- Employees of State Farm agents are not employees of State Farm Insurance Companies.
If you are ready to embark on a rewarding career as a Customer Service Representative, apply now by clicking the application button and join a team dedicated to professional growth and customer satisfaction.