Credit Collections Specialist
Location: El Segundo, CA
Job Type: Contract
Company: IDR
Category: Accounting / Finance
Job Description Apply Now
The Credit Collections Specialist plays a pivotal role in the finance sector by managing customer accounts and ensuring timely collections. This position is ideal for professionals who excel in credit and receivables management and thrive in fast-paced environments. The Credit Collections Specialist is responsible for maintaining strong relationships with customers and internal teams, driving efficiency in collections processes, and supporting key financial objectives. This is a full-time opportunity that offers the chance to contribute to a well-established organization with a strong reputation in the industry. Candidates will enjoy the collaborative culture, opportunities for professional development, and the chance to work with advanced financial technology systems.
As a Credit Collections Specialist, you will oversee a diverse portfolio of accounts, utilizing your expertise to maximize collection efforts while ensuring all accounts are accurately reconciled. You will regularly communicate with customers regarding outstanding balances, using your negotiation and communication skills to resolve issues diplomatically. The role also involves working closely with billing, finance, and other departments to address discrepancies and to enhance overall collection strategies. Your proficiency in ERP systems such as SAP or Oracle and advanced Excel skills will be pivotal in analyzing data, generating reports, and identifying opportunities for process improvement.
The Credit Collections Specialist role is designed for individuals with a strong background in collections, excellent organizational skills, and the ability to thrive under pressure. You will benefit from a comprehensive benefits package, employee stock ownership opportunities, and a company culture that prioritizes both employee success and client satisfaction. The organization has a longstanding presence in the industry and is recognized for its commitment to innovation and service excellence.
Credit Collections Specialist - Summary- Key member of the finance team responsible for managing and collecting on a portfolio of customer accounts
- Acts as a liaison between customers and internal departments to ensure accurate billing and timely payment resolutions
- Utilizes advanced ERP and data analysis tools to optimize collection efforts and support business objectives
- Manage a significant portfolio of customer accounts, ensuring diligent collection efforts and accurate account reconciliation
- Proactively contact customers regarding outstanding and past due balances, documenting all collection activities
- Resolve billing discrepancies, disputes, and adjustments by collaborating with billing and related departments
- Maintain positive relationships with both internal and external customers to support collection goals
- Participate in process improvement initiatives, team training sessions, and reporting activities to enhance collection outcomes
- Competitive compensation package aligned with industry standards
- Comprehensive health benefits including medical, dental, vision, and life insurance
- Employee Stock Ownership Program for long-term financial growth
- Engagement with a dedicated manager to support career development
- Recognition as a Best of Staffing® Client and Talent Award winner
- Minimum of 3 years' experience in collections, with preference for those with up to 10 years of relevant experience
- Experience with SAP or other ERP platforms, such as Oracle, highly desirable
- Advanced proficiency in Excel, including the use of pivot tables and VLOOKUPs
- Strong communication, negotiation, organizational, and analytical skills
- Bachelor's degree in Finance, Accounting, or equivalent experience in lieu of degree
- Demonstrates exceptional attention to detail in managing account portfolios
- Thrives in a dynamic and fast-paced finance environment
- Proactive team player with a collaborative approach to problem-solving
- Motivated by process improvement and continuous learning
- Adaptable to evolving technology and collection strategies
- Opportunity to work for an industry leader with a proven track record of success
- Company culture supports professional growth and recognizes employee achievements
- Located in California, offering potential for growth within a thriving regional market
- Encouraged to apply by clicking the job application button for immediate consideration
- Equal Employment Opportunity (EEO) Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement.
Take the next step in your finance career as a Credit Collections Specialist. Click the job application button to apply now and join a team dedicated to excellence in credit and collections management.