Community Health Worker (Mandarin/Cantonese Bilingual) CHW
Location: Tarrytown, NY
Job Type: Contract
Company: Tangelo
Salary: $24.00 ? $27.00 per hour
Category: Navigation
Job Description Apply Now
Join Tangelo as a Community Health Worker (Mandarin/Cantonese Bilingual) CHW
At Tangelo, we are dedicated to improving access to nutritious, medically tailored meals and healthy groceries for individuals and families facing food insecurity and chronic health conditions. Our mission is to reduce barriers to health by working closely with insurance companies, governmental agencies, non-profits, and employers to deliver affordable or free food and meal solutions. We are now seeking a passionate Community Health Worker (Mandarin/Cantonese Bilingual) CHW to help empower members, particularly those navigating complex social, behavioral, or environmental challenges, as they work towards better health outcomes.
This contract role is designed for individuals who thrive in a supportive, remote environment and are eager to make a direct impact in their community. As a Community Health Worker (Mandarin/Cantonese Bilingual) CHW, you will be the vital bridge between our members and the resources they need to achieve their health and wellness goals. Your fluency in Mandarin or Cantonese and your ability to apply motivational interviewing strategies will be key to guiding members towards positive changes in their health journey.
As part of the Community Health Worker (Mandarin/Cantonese Bilingual) CHW team, you can look forward to a dynamic, mission-driven environment where diversity, equity, and inclusion are core values. Tangelo is committed to transparency, equity, and supporting team members in building meaningful connections with our members, no matter where you are based. Enjoy the flexibility of remote work while engaging with a collaborative team dedicated to transformative health solutions.
Community Health Worker (Mandarin/Cantonese Bilingual) CHW - Summary- Deliver culturally competent health navigation and social support to members, focusing on those with limited English proficiency and significant social or health barriers.
- Utilize motivational interviewing to build trust, set goals, and encourage positive behavioral changes in Mandarin or Cantonese, as required by the member.
- Serve as a resource connector, empowering members to access community-based services related to food, housing, behavioral health, transportation, and more.
- Work closely with interdisciplinary teams to ensure continuity and quality of care, maintaining meticulous documentation of all member interactions.
- Apply motivational interviewing techniques to establish rapport and support members in achieving goals related to health, nutrition, housing, and overall well-being.
- Conduct proactive outreach via phone, text, or video to assess member needs and provide tailored one-on-one support in Mandarin or Cantonese.
- Guide members to appropriate local programs and resources, including food assistance, housing support, behavioral health services, and transportation solutions.
- Collaborate with internal teams such as dietitians, member support staff, and clinical partners to ensure seamless transitions and comprehensive support for each member.
- Maintain accurate and timely records of all member interactions and care planning in internal systems.
- Conduct ongoing follow-ups to monitor member progress, address obstacles, celebrate achievements, and adjust care plans as needed.
- Deliver empathetic, trauma-informed, and culturally respectful support throughout all interactions.
- This is a contract position, with compensation determined based on market data and individual qualifications.
- Contracted roles do not include benefits; full-time positions may offer competitive compensation, PTO, paid holidays, health, dental, vision, and other benefits as outlined in future opportunities.
- Work equipment such as a computer or related accessories is not provided for contract roles.
- Remote-first work environment for most positions, supporting flexibility and work-life balance.
- Minimum of 2 years' experience in care navigation, social work, health coaching, behavioral health, or similar support roles.
- Fluency in Mandarin or Cantonese is required to deliver tailored support to linguistically diverse members.
- Proficiency in motivational interviewing or comparable methods for supporting individuals through change.
- Strong understanding of public benefit systems such as Medicaid, SNAP, public housing, or behavioral health services.
- Demonstrated experience supporting individuals from low-income backgrounds or managing chronic conditions.
- Ability to work independently in a remote setting, utilizing digital platforms (CRM, EHR) for documentation and time management.
- Occasional in-person travel may be required for training or team activities.
- Community Health Worker certification is an advantage but not mandatory.
- Empathetic communicator with a passion for health equity and social justice.
- Skilled in culturally responsive care and trauma-informed approaches.
- Self-motivated, detail-oriented, and comfortable managing remote work responsibilities.
- Adaptable and collaborative, with a strong commitment to member outcomes and organizational mission.
- Open to continuous learning, diversity, and inclusion.
- Tangelo values transparency and equitable hiring practices; compensation and benefits are discussed in the interview phase.
- Official communications from Tangelo will always use the "jointangelo.com" domain, and all legitimate job offers are preceded by an interview process coordinated by Talent Acquisition.
- Tangelo will never request payment or sensitive information such as Social Security numbers during the application process.
- We strongly encourage applications from individuals who may not meet every qualification but are eager to make a difference and grow with our team.
- Equal Employment Opportunity Statement: Tangelo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship or immigration status, disability status, genetics, protected veteran, sexual orientation, gender identity or expression, or any characteristic protected by federal, state or local laws.
If you are inspired to make an impact as a Community Health Worker (Mandarin/Cantonese Bilingual) CHW, apply now by clicking the application button and take the next step in your career with Tangelo.