Community Health Navigator (Mandarin/Cantonese)
Location: Syracuse, NY
Job Type: Contract
Company: Tangelo
Salary: $24.00 ? $27.00 per hour
Category: Navigation
Job Description Apply Now
Community Health Navigator (Mandarin/Cantonese)
At Tangelo, we are dedicated to improving access to nutritious food and health resources for low-income families and individuals with chronic conditions. Through partnerships with insurance providers, government agencies, universities, non-profits, and employers, our platform delivers subsidized, medically tailored meals and healthy groceries at reduced or no cost. We are currently seeking a committed Community Health Navigator (Mandarin/Cantonese) to join our team. This opportunity is ideal for those passionate about supporting individuals facing social, behavioral, or environmental challenges that impact their well-being.
As a Community Health Navigator (Mandarin/Cantonese), you will work directly with Tangelo members to guide them in navigating community resources, setting personal health goals, and overcoming barriers to care. Your fluency in Mandarin or Cantonese and expertise in motivational interviewing are essential for providing culturally responsive and trauma-informed support. By empowering members and facilitating connections to vital services, you will play a crucial role in promoting health equity and improving community outcomes.
This contract position offers a flexible, remote-first work environment, with a 35-hour workweek. While benefits are not available during the contract period, you will have the opportunity to collaborate with a dynamic and supportive team, including dietitians, member support staff, and clinical partners. If you are passionate about making a tangible difference in the lives of others, we encourage you to apply by clicking the job application button.
Working with Tangelo offers the unique opportunity to be part of a mission-driven organization focused on health and food access innovation. Our transparent and equitable hiring practices ensure that all qualified candidates are considered, regardless of background or experience. We value diversity and prioritize a respectful, inclusive workplace for all employees.
Community Health Navigator (Mandarin/Cantonese) - Summary- Support Tangelo members in overcoming social, behavioral, and environmental barriers to health and well-being
- Utilize Mandarin or Cantonese language skills to provide personalized support
- Promote access to nutritious food and health resources through culturally responsive care
- Use motivational interviewing techniques to build trust, empower members, and help them achieve health, housing, nutrition, and personal goals
- Conduct structured outreach through phone, text, or video to assess needs and offer tailored guidance
- Identify and refer members to appropriate local resources and support programs such as food assistance, housing support, transportation, and behavioral health services
- Collaborate with internal teams, including dietitians, member support, and clinical partners, to ensure seamless care coordination and continuity
- Accurately document member interactions and care plans using internal digital systems
- Maintain consistent follow-up with members to monitor progress, address challenges, and celebrate achievements
- Provide trauma-informed, culturally sensitive, and empathetic care
- Competitive compensation, based on market data and individual experience
- Details regarding compensation and benefits will be discussed during your interview to ensure transparency
- Full-time employees may be eligible for comprehensive benefits, including medical, dental, vision, HSA options, life insurance, parental leave, paid holidays, and retirement planning
- Remote-first work environment supported by modern technology
- 2+ years of experience in care navigation, social work, health coaching, behavioral health, or a related field
- Fluency in Mandarin or Cantonese is required
- Skilled in motivational interviewing or similar supportive communication approaches
- Familiarity with Medicaid, SNAP, public housing, or behavioral health services
- Experience working with low-income individuals or those with chronic health conditions
- Comfortable working remotely and using digital tools such as CRM or EHR platforms
- Willingness to participate in occasional in-person training as needed
- Passionate about advancing health equity and supporting underserved communities
- Excellent communication and interpersonal skills, especially with Mandarin or Cantonese-speaking individuals
- Organized, detail-oriented, and self-motivated in a remote work setting
- Flexible and adaptable to evolving member needs and organizational processes
- Demonstrates empathy, cultural competence, and a commitment to trauma-informed care
- Tangelo is committed to transparent and equitable hiring practices. All applicants will receive updates on their application status.
- Candidates are encouraged to apply even if they do not meet every listed qualification; we value diverse backgrounds and experiences.
- Beware of job scams: Tangelo will never request payment or sensitive personal information during the hiring process.
- All official communication will come from Tangelo's verified email domain.
- Every legitimate job offer is preceded by a formal interview process managed by our Talent Acquisition team.
- EEO Statement: Tangelo provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship or immigration status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any characteristic protected by federal, state, or local laws.
If you are eager to make a meaningful impact as a Community Health Navigator (Mandarin/Cantonese) with Tangelo, we encourage you to take the next step and apply by clicking the job application button. Join us in our mission to improve access to health and nutrition for those who need it most.