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Commercial Project Specialist
Location: Suwanee, GA
Job Type: Contract To Hire
Company: IDR
Category: Administrative / Clerical
The Commercial Project Specialist plays a critical role in efficiently managing and coordinating commercial projects within a dynamic supply chain environment. This position is responsible for overseeing the complete lifecycle of commercial orders, from entry through to final shipment. The Commercial Project Specialist ensures that all project requirements are fulfilled, collaborating closely with logistics, warehouse, and internal teams to maintain the highest levels of accuracy, data integrity, and customer satisfaction. By leveraging advanced ERP systems, especially SAP, and maintaining clear communication across departments and with customers, the Commercial Project Specialist is instrumental in driving the success of the organization’s order fulfillment processes.
In this role, the Commercial Project Specialist will be expected to handle multiple complex orders simultaneously, demonstrating strong project coordination abilities and a keen eye for detail. The successful candidate thrives in a fast-paced environment, is adept at troubleshooting discrepancies, and is committed to delivering exceptional service to both internal stakeholders and customers. This position not only offers the opportunity to contribute to a leading industry organization but also provides significant growth and advancement potential for professionals dedicated to supply chain excellence.
Commercial Project Specialist - Summary
- Oversee all aspects of commercial project order management from entry to shipment.
- Act as a liaison between logistics, warehouse, and various internal teams to facilitate seamless order fulfillment.
- Utilize ERP systems (with an emphasis on SAP) and Microsoft Office Suite to ensure data quality and order integrity.
- Maintain proactive communication with customers, addressing changes and updates to orders as needed.
- Monitor open order reports and investigate discrepancies for continuous process improvement.
Duties & Responsibilities
- Manage commercial orders and projects from initial entry through to final shipment, ensuring all requirements are fully met.
- Coordinate with logistics and warehouse teams to confirm project specifications, delivery timelines, and resource allocation.
- Serve as the key contact for customer communications, handling requests for expedites, cancellations, address changes, and other updates.
- Review and maintain open order reports, researching discrepancies to uphold accurate records and data integrity.
- Leverage ERP system expertise, particularly in SAP, to track, update, and optimize order management processes.
- Work cross-functionally to resolve order and project-related issues, ensuring all stakeholders are updated and aligned.
- Document and escalate problems or delays as needed to drive timely resolutions.
- Support ongoing process improvement initiatives within the supply chain and order fulfillment functions.
Salary & Benefits
- Competitive compensation package aligned with industry standards for Commercial Project Specialist roles.
- Comprehensive benefits, including medical, dental, vision, and life insurance coverage.
- Access to an Employee Stock Ownership Program and other company-sponsored initiatives.
- Opportunities for professional development and advancement within an industry-leading organization.
- Recognition through award-winning staffing practices and employee engagement programs.
Qualifications & Requirements
- Proven experience managing commercial projects or order fulfillment processes from entry through shipment.
- Demonstrated expertise in project coordination and the ability to manage multiple orders or projects simultaneously.
- Excellent verbal and written communication skills, with the ability to handle customer requests and updates efficiently and professionally.
- Experience collaborating with logistics, warehouse, and various internal teams to meet project goals.
- Advanced proficiency in Microsoft Office applications (Excel, Outlook, Word; PowerPoint is a plus).
- Strong knowledge of ERP systems, with a preference for experience in SAP.
- Attention to detail and a commitment to maintaining high standards of data accuracy and order integrity.
Ideal Candidate Snapshot
- Resourceful, detail-oriented, and highly organized individual who excels in a fast-paced, dynamic environment.
- Strong multitasking abilities, with a track record of successfully managing simultaneous projects or orders.
- Effective communicator, capable of building positive relationships with internal teams and customers alike.
- Proactive problem solver who is comfortable navigating complex supply chain and order fulfillment challenges.
- Committed to continuous improvement and professional growth within the commercial project management field.
Other Relevant Information
- This Commercial Project Specialist role offers the chance to join a respected organization with a proven industry track record and a supportive team environment.
- Benefit from the organization's long-standing reputation and commitment to employee development and recognition.
- Enjoy working in a location that offers access to major markets and a vibrant professional community.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
- The organization is subject to governmental recordkeeping and reporting requirements for civil rights laws and regulations. Voluntary self-identification of demographic information is invited and will be kept confidential, used only in accordance with applicable laws and regulations.
If you are ready to make a meaningful impact as a Commercial Project Specialist, take the next step in your career by clicking the job application button now. Join a forward-thinking team and contribute to the success of industry-leading commercial projects.