Business Systems Analyst (BSA)
Location: Nashville, TN
Job Type: Contract
Company: IDR
Category: Quality Assurance
Job Description Apply Now
The Business Systems Analyst (BSA) role offers a unique opportunity for professionals passionate about improving government health and social services systems. This remote position is ideal for those who thrive in a collaborative environment, working extensively with development and testing teams to advance system capabilities for state-level projects. As a Business Systems Analyst (BSA), you will use your expertise in social services and benefits programs to identify and implement strategic solutions that address critical business challenges. Your responsibilities will include developing and presenting functional designs, supporting junior team members, and ensuring that project outcomes align with both operational goals and stakeholder expectations.
In this Business Systems Analyst (BSA) position, you will leverage your knowledge of Integrated Eligibility (IE) systems such as SNAP, TANF, and Medicaid, as well as your proficiency in SQL, to create functional design documents that guide the development process. You will be expected to communicate effectively with diverse teams, present complex solutions to stakeholders, and contribute to a dynamic, supportive work culture. This remote role is suited for candidates seeking to make a positive impact on the efficiency and quality of state health and social services while enjoying the flexibility and benefits that come with working for an industry-leading organization.
By joining our client’s team as a Business Systems Analyst (BSA), you will gain access to a comprehensive compensation package, including medical, dental, and vision benefits, and the opportunity to participate in an employee stock ownership program. The organization prides itself on over 25 years of proven industry experience, a strong commitment to employee engagement, and a track record of excellence recognized by multiple industry awards. If you are looking for a meaningful career where your analytical skills and system knowledge can drive real-world improvements, this Business Systems Analyst (BSA) opportunity is an excellent fit.
Business Systems Analyst (BSA) - Summary- Remote position focused on supporting government health and social services systems
- Collaborate with cross-functional teams to design and implement system enhancements
- Specialize in business analysis for benefits programs such as SNAP, TANF, and Medicaid
- Develop and present functional design documents to stakeholders
- Support junior analysts and contribute to project success
- Identify and analyze solutions for business process challenges in social services and benefits programs
- Work hands-on to develop and document system enhancements that improve operational processes
- Collaborate with software developers and testers to ensure clear communication of requirements and successful delivery of solutions
- Guide and mentor junior team members, providing support and knowledge transfer
- Prepare and present design documents and proposed solutions to project stakeholders and clients
- Maintain high standards for documentation and communication to facilitate seamless remote project execution
- Competitive compensation package
- Full benefits including medical, dental, vision, and life insurance
- Employee Stock Ownership Program
- Dedicated Engagement Manager to support your career success
- Recognition as a ClearlyRated’s Best of Staffing® Client and Talent Award winner for 12 consecutive years
- Demonstrated knowledge of Integrated Eligibility (IE) systems such as SNAP, TANF, and Medicaid
- Proficiency in SQL for system analysis and documentation
- Experience in creating functional design documents for system development
- Strong written and verbal communication skills
- Ability to work independently and effectively in a remote environment
- Analytically minded professional with experience in government health and social services systems
- Detail-oriented collaborator who effectively bridges business needs with technical solutions
- Proactive problem-solver comfortable working both independently and as part of a team
- Skilled communicator able to present solutions clearly to non-technical stakeholders
- Committed to supporting junior colleagues and contributing to shared project goals
- This remote Business Systems Analyst (BSA) position offers a rewarding opportunity to work on impactful government projects, with a focus on improving the efficiency and quality of health and social services systems.
- Joining this team means becoming part of an organization with a long-standing reputation for employee support and industry leadership.
- If you are ready to advance your career as a Business Systems Analyst (BSA), click the application button to submit your application today and help drive meaningful change in government services.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.