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Business Process Improvement Manager (Six Sigma)
Location: Austin, TX
Job Type: Contract
Company: IDR
Category: All Other
The role of Business Process Improvement Manager (Six Sigma) presents an exceptional opportunity to drive transformational change within a leading public sector organization. As a Business Process Improvement Manager (Six Sigma), you will be integral in analyzing, redesigning, and optimizing key business processes to enhance efficiency and effectiveness. This full-time position is ideal for professionals with a robust background in process engineering and a passion for continuous improvement, especially those who excel at leveraging Lean and Six Sigma methodologies to deliver measurable results.
As a valued member of a dynamic, team-oriented culture, you will collaborate closely with product, IT, and operations teams to ensure that process improvements are seamlessly integrated into new and existing technology solutions. By engaging with stakeholders across departments, you will gather insights on current process challenges and develop innovative solutions that drive organizational performance. Your expertise in process modeling, requirements definition, and cross-functional facilitation will set the foundation for sustainable improvements and lasting impact.
The Business Process Improvement Manager (Six Sigma) will lead the end-to-end review of business processes, from documenting current workflows to designing future-state solutions tailored to organizational goals. This role requires a high level of analytical skill, strategic thinking, and a keen ability to translate operational needs into actionable plans. You will also facilitate workshops, provide training, and develop metrics to track progress and demonstrate return on investment. If you are seeking a position where your leadership and technical skills can make a tangible difference, we encourage you to apply for the Business Process Improvement Manager (Six Sigma) role today by clicking the job application button.
Business Process Improvement Manager (Six Sigma) - Summary
- Lead process engineering and optimization initiatives using Lean and Six Sigma methodologies.
- Translate optimized processes into functional and technical requirements for modular and low-code technology solutions.
- Collaborate with cross-functional teams to ensure alignment between process improvements and organizational objectives.
- Drive continuous improvement through data-driven recommendations, workflow redesign, and metric development.
- Support the implementation of change management strategies and roadmaps.
Duties & Responsibilities
- Conduct comprehensive end-to-end reviews of selected business processes across multiple departments or functional areas.
- Engage with stakeholders to identify process pain points, bottlenecks, and improvement opportunities.
- Document "As-Is" workflows and analyze them using Lean and Six Sigma tools.
- Design "To-Be" workflows and develop actionable transition plans to achieve desired outcomes.
- Provide data-driven recommendations to improve process efficiency, reduce waste, and enhance overall business performance.
- Establish and track metrics that measure the effectiveness of process improvements and their return on investment.
- Facilitate working sessions, process mapping workshops, and training sessions as required.
- Collaborate with IT and operations teams to align process improvement initiatives with system capabilities and constraints.
- Support the development and execution of implementation roadmaps and change management strategies to ensure successful adoption of new processes.
Salary & Benefits
- Competitive compensation package designed to attract top talent in process improvement and business transformation.
- Comprehensive benefits, including medical, dental, and vision insurance, supporting employee well-being.
- Employee Stock Ownership Program offering long-term financial rewards and a stake in the organization's success.
- Access to a dedicated Engagement Manager for ongoing support and professional development.
- Recognition as part of an award-winning team, with a culture focused on collaboration and success.
- Opportunities for advancement in a growing, industry-leading organization.
Qualifications & Requirements
- Minimum of 8 years of experience in business process engineering, optimization, or related fields.
- Certified Six Sigma Black Belt, with demonstrated proficiency in Lean, Six Sigma, and process modeling tools such as Microsoft Visio.
- Strong track record of leading large-scale transformation initiatives and delivering measurable operational improvements.
- Expertise in documenting current and future-state workflows, process mapping, and requirements specification.
- Proven ability to facilitate stakeholder workshops, gather requirements, and drive cross-functional collaboration.
- Skilled in aligning process improvement strategies with technology solutions and business objectives.
Ideal Candidate Snapshot
- Results-driven professional with a passion for continuous improvement and operational excellence.
- Exceptional analytical skills and the ability to translate business needs into actionable process solutions.
- Experienced communicator and facilitator, adept at engaging stakeholders and leading collaborative sessions.
- Detail-oriented, organized, and capable of managing multiple priorities in a fast-paced environment.
- Demonstrated leadership in driving change and fostering a culture of teamwork and innovation.
Other Relevant Information
- This Business Process Improvement Manager (Six Sigma) position offers the chance to work with an industry leader committed to professional growth and employee satisfaction.
- The organization has over 25 years of proven industry experience and is recognized for its excellence by ClearlyRated's Best of Staffing® awards for 10 consecutive years.
- Working in this public sector environment provides unique opportunities to contribute to meaningful transformation and make a positive impact.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
- The organization complies with all governmental recordkeeping and reporting requirements related to civil rights laws and regulations. Submission of self-identification information is voluntary and will be kept confidential in accordance with applicable laws.
If you are ready to advance your career as a Business Process Improvement Manager (Six Sigma), take the next step and apply today by clicking the job application button. Join a team where your expertise will be valued and your contributions will drive lasting organizational success.