Business Analyst – Integrated Eligibility Systems (BA-IES)
Location: Nashville, TN
Job Type: Contract
Company: IDR
Category: Business Analysis
Job Description Apply Now
The Business Analyst – Integrated Eligibility Systems (BA-IES) plays a critical role in supporting the ongoing modernization of eligibility systems in government and public sector environments. This position is designed for professionals who excel at analyzing, documenting, and enhancing integrated eligibility processes to ensure compliance with regulatory requirements and operational efficiency. The successful candidate will bridge the gap between business stakeholders, eligibility teams, and technical staff, providing vital expertise in translating complex eligibility policies into actionable functional and technical specifications.
Working as a Business Analyst – Integrated Eligibility Systems (BA-IES), you will have the opportunity to make a meaningful impact by supporting public benefit programs such as Medicaid, SNAP, TANF, or similar initiatives. Your contributions will directly affect the delivery of services to communities, helping to streamline processes and improve case management. This role is ideal for individuals with hands-on experience in integrated eligibility (IE) systems and a deep understanding of eligibility workflows and policies.
As part of a reputable organization with a strong track record in the industry, you will benefit from a collaborative culture, comprehensive benefits, and a commitment to professional development. Your expertise as a Business Analyst – Integrated Eligibility Systems (BA-IES) will be valued as you work alongside dedicated professionals who are passionate about public service and innovative solutions.
Business Analyst – Integrated Eligibility Systems (BA-IES) Summary- Serve as the key liaison between business stakeholders, eligibility operations teams, and technical teams.
- Analyze and document both current and future-state integrated eligibility processes and workflows.
- Translate eligibility policy requirements and business needs into comprehensive functional and technical specifications.
- Maintain, update, and manage system documentation, including business requirements documents (BRDs), functional specifications, and process flows.
- Support the creation, review, and validation of eligibility notices and official correspondence to ensure accuracy and compliance.
- Contribute to the modernization and optimization of eligibility systems in line with governmental standards.
- Act as a central point of contact for communication between business and technical teams, ensuring alignment and understanding of project goals.
- Analyze integrated eligibility processes, identify areas for improvement, and document recommendations for enhancements.
- Gather, document, and validate business and technical requirements from multiple stakeholders.
- Develop and update process flows, use cases, and functional specifications to meet evolving system needs.
- Ensure all system documentation is up-to-date, thorough, and aligns with compliance standards and best practices.
- Assist in the review and quality assurance of eligibility notices and client communications.
- Work closely with eligibility, policy, and case management teams to ensure system solutions support operational goals.
- Participate in project meetings, status updates, and cross-functional collaboration sessions.
- Competitive compensation package tailored to experience and industry benchmarks.
- Comprehensive benefits including medical, dental, vision, and life insurance.
- Employee Stock Ownership Program (ESOP) for long-term financial growth.
- Access to an experienced Engagement Manager focused on your professional success.
- Work within a recognized organization awarded for staffing excellence and employee satisfaction.
- Extensive experience (preferably 4+ years) as a business analyst in data-driven or eligibility-focused environments, especially within government or public sector projects.
- Direct, hands-on experience with Integrated Eligibility (IE) systems such as Medicaid, SNAP, TANF, or similar public benefit programs.
- Demonstrated understanding of eligibility policy, operational workflows, and case management best practices.
- Proven ability to translate complex business requirements into detailed functional and technical documentation.
- Skilled in creating, maintaining, and updating system documentation, including process maps, workflows, use cases, and BRDs.
- Strong analytical, organizational, and communication skills.
- Ability to work collaboratively in cross-functional teams and engage diverse stakeholders effectively.
- A detail-oriented professional with robust experience in integrated eligibility systems and public sector environments.
- Proficient in business analysis methodologies, system documentation, and process optimization.
- Effective communicator who can bridge the gap between technical and non-technical stakeholders.
- Proactive problem solver, able to identify process improvements and support change management initiatives.
- Committed to supporting public service missions and enhancing operational efficiency through technology and best practices.
- The Business Analyst – Integrated Eligibility Systems (BA-IES) role offers a unique opportunity to work remotely, providing flexibility and autonomy while delivering impactful work.
- Join an organization with over 25 years of experience in the industry and a proven record of success in staffing and client engagement.
- Enjoy a supportive work culture recognized as a top workplace for both clients and talent.
- This position offers opportunities for professional growth and advancement in public sector technology projects.
- If you are ready to advance your career as a Business Analyst – Integrated Eligibility Systems (BA-IES), apply now by clicking the job application button and become part of a team dedicated to making a difference in public service delivery.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. IDR is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite employees to voluntarily self-identify their race or ethnicity, gender, and veteran status (if applicable). Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provisions of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. You may access this form here.