Bilingual Receptionist
Location: Lancaster, PA
Job Type: Temp
Company: Tristarr Recruiting
Salary: $$0 - $
Category: Non-Profit
Job Description Apply Now
Bilingual ReceptionistOur organization is seeking a dedicated Bilingual Receptionist for a part-time, temporary position supporting a non-profit community resource organization in Lancaster, PA. As a Bilingual Receptionist, you will utilize your proficiency in both Spanish and English to ensure clear communication and exceptional service for all guests, clients, and team members in a diverse community environment. This opportunity is ideal for candidates who are passionate about providing excellent customer service and supporting the mission of a non-profit organization.
Responsibilities- Professionally answer, screen, and forward incoming calls using a multi-line phone system, ensuring timely and accurate responses to inquiries in both Spanish and English.
- Take detailed messages for personnel and deliver them in an efficient, reliable manner to support seamless internal communication.
- Respond to general questions about the organization, including providing accurate contact information and guiding callers to appropriate resources.
- Greet guests in a welcoming, professional, and hospitable manner, making all visitors feel comfortable and valued.
- Open, sort, and distribute incoming mail daily, maintaining confidentiality and accuracy in all correspondence processes.
- Perform a range of clerical duties, such as photocopying, faxing, filing, and collating documents to support office operations.
- Monitor and refill breakroom supplies as necessary, ensuring that shared spaces remain organized and well-stocked.
- Support the broader administrative team by completing other duties as assigned, contributing to a collaborative and efficient work environment.
- High school diploma or GED is required.
- At least one year of front desk or receptionist experience, demonstrating reliability and professionalism in an office environment.
- Bilingual proficiency in Spanish and English is essential for effective communication with a diverse community.
- Strong phone etiquette and verbal communication skills, with the ability to handle inquiries and relay information clearly and courteously.
- Proficiency in MS Outlook and MS Word is required; familiarity with MS Excel is considered a plus.
- Demonstrated punctuality and ability to work independently with minimal supervision.
- Customer- and client-focused approach, with the ability to multitask and manage priorities in a fast-paced setting.
- Friendly and professional demeanor, maintaining a positive appearance and attitude in all interactions.
- All candidates must obtain clean FBI, Child Abuse, and PA State Police clearances prior to starting employment.
This Bilingual Receptionist position is part-time and temporary, offering the opportunity to work in a supportive, mission-driven non-profit organization in Lancaster, PA. Lancaster is known for its vibrant community and welcoming atmosphere, making it a rewarding place to work and contribute to meaningful causes.
Our organization is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.