Bilingual Receptionist
Location: HILLIARD, OH
Job Type: fulltime
Company: Mike McClaskie - State Farm Agency
Salary: $18.0 - $19.0 per hour
Category: Customer Service
Job Description Apply Now
The role of a Bilingual Receptionist is essential for organizations seeking to provide outstanding service to diverse client communities, particularly where Spanish and English are both spoken. As a Bilingual Receptionist for a professional insurance agency, you will be the welcoming face and voice of the office, ensuring that all clients feel valued, understood, and assisted from the moment they arrive or call. This position is integral to the smooth operation of the front office and the overall success of the business. It offers a professional, stable work environment, full training, and opportunities for career advancement in the insurance industry.
Working as a Bilingual Receptionist in Hilliard, OH, you will engage directly with clients and colleagues in both Spanish and English, supporting a welcoming and accessible environment. This full-time role is ideal for those who enjoy interacting with people, value a weekday office schedule, and are eager to develop strong administrative and customer service skills. With the agency's commitment to staff development, there is potential to grow within the company, including assistance in obtaining a Property & Casualty insurance license.
The Bilingual Receptionist position is tailored for an individual who is both personable and detail-oriented. You will be responsible for providing a positive first impression for every visitor and caller, ensuring communication is seamless and effective in both languages. Your organizational skills, reliability, and professionalism will help maintain the efficient operation of the office. The company takes pride in fostering a supportive, growth-oriented workplace where each team member is valued and rewarded for their contributions.
In addition to honing your communication and office skills, this role provides valuable exposure to the insurance industry and customer service best practices. If you are fluent in both Spanish and English, have a passion for helping others, and thrive in a collaborative office setting, this is an excellent opportunity to launch or further your administrative career in a respected business environment. The company mission focuses on helping individuals, families, and small businesses protect what matters most, and your work as a Bilingual Receptionist will directly contribute to achieving these goals.
Bilingual Receptionist - Summary- Serve as the primary point of contact for clients and visitors in both Spanish and English.
- Support daily office operations and administrative functions in a professional insurance agency.
- Gain valuable experience with opportunities for advancement and professional development.
- Benefit from a welcoming, growth-oriented team environment in Hilliard, OH.
- Greet and assist clients in person and by phone, ensuring a positive and helpful experience for all visitors.
- Schedule appointments and manage office communications efficiently.
- Answer questions, route inquiries to the appropriate team members, and provide general information regarding services offered.
- Update customer records accurately and process payments as needed.
- Maintain the reception area and uphold a professional image for the office.
- Support general administrative tasks, such as filing, data entry, and mail handling.
- Collaborate with team members to ensure the highest level of customer service.
- Adhere to company policies and confidentiality standards at all times.
- Competitive hourly base pay.
- Stable and professional office environment.
- Valuable experience in insurance and customer service.
- Support for advancement, including assistance in obtaining insurance licensing.
- Fluency in Spanish and English is required.
- Friendly, professional, and reliable demeanor.
- Comfortable communicating in person and on the phone with a diverse clientele.
- Strong communication skills and attention to detail.
- Basic computer literacy, including Microsoft Office and general office software.
- No prior insurance experience is necessary; full training is provided.
- Enjoys working with people and providing excellent customer service.
- Detail-oriented, organized, and able to manage multiple tasks efficiently.
- Possesses a positive attitude and a willingness to learn new skills.
- Interested in pursuing professional growth and potentially obtaining an insurance license.
- Values working in an inclusive, supportive team environment.
- The office is conveniently located in Hilliard, OH, offering a great opportunity for those who appreciate working in a vibrant local community.
- The company’s mission is to help people manage risks, recover from the unexpected, and realize their dreams, and every team member is integral to this goal.
- Supportive management and investment in employee growth set this organization apart as a workplace of choice.
- Apply today by clicking the job application button to take the next step in your career as a Bilingual Receptionist and become part of a dedicated team making a difference for clients every day.