Bilingual Receptionist
Location: Tucker, GA
Job Type: fulltime
Company: Kerry Mitchell - State Farm Agency
Salary: $45000.0 - $75000.0 per year
Category: Insurance
Job Description Apply Now
Are you fluent in both Spanish and English and seeking a rewarding career where you can make a positive impact every day? Join our team as a Bilingual Receptionist and become an essential part of our front office operations. As a Bilingual Receptionist, you will be the first point of contact for our valued clients, ensuring their experience is welcoming and professional from the moment they arrive or reach out to us. This full-time opportunity offers the chance to work in a dynamic environment, build your professional skill set, and contribute to a company known for its commitment to customer service and community involvement.
Working as a Bilingual Receptionist provides the opportunity to work alongside a dedicated team focused on delivering exceptional administrative and customer support. Your ability to communicate fluently in both Spanish and English will be invaluable as you assist clients, manage office activities, and support the daily operations that keep the office running smoothly. You will have the chance to interact with diverse individuals daily, making each day engaging and unique. If you are looking for a position where your bilingual skills and customer service expertise are valued, this is the role for you.
In this role, you will perform a variety of administrative tasks, ranging from handling incoming calls and greeting visitors to managing correspondence and updating client records. You will also play a key role in supporting the team with documentation, policyholder communications, and maintaining a professional and organized front office environment. Our company is dedicated to fostering a supportive workplace where employees can grow and advance their careers. If you are a motivated individual with a passion for helping others, we encourage you to apply and become a vital member of our team.
Bilingual Receptionist - Summary- Serve as the initial point of contact for clients and visitors, providing a welcoming and helpful presence.
- Utilize bilingual Spanish and English language skills to effectively communicate with a diverse clientele.
- Support daily office operations by managing calls, correspondence, and administrative tasks.
- Play a critical role in maintaining efficient and organized front office procedures.
- Answer and direct incoming calls in both English and Spanish, addressing customer inquiries or transferring calls as appropriate.
- Greet and assist visitors, ensuring a positive first impression of the office.
- Handle incoming and outgoing mail, including sorting, distributing, and preparing correspondence.
- Update policyholder contact information, such as phone numbers and email addresses, in office records and systems.
- Prepare, print, and send proof of insurance documents to clients as requested.
- Support office staff with administrative needs, including scheduling appointments and organizing files.
- Maintain confidentiality and accuracy in all documentation and interactions.
- Follow company guidelines and procedures to ensure compliance and high-quality customer service.
- Competitive base pay with opportunities for additional bonus and commission, depending on licensing and experience.
- Paid time off, including sick days and vacation, to support work-life balance.
- Valuable experience in a professional office setting.
- Opportunities for professional growth and advancement within the office.
- Fluency in both Spanish and English is required for effective communication with clients and team members.
- Demonstrated track record of providing excellent customer service.
- Strong verbal, written, and listening skills in both languages.
- Quick learner with excellent phone etiquette and interpersonal skills.
- Dependable transportation to and from the office is necessary.
- Ability to obtain relevant insurance licenses, such as Property and Casualty or Life and Health, if not already held.
- Must pass a background check in accordance with company policies.
- Motivated, reliable, and enthusiastic about helping others.
- Possesses a high level of professionalism and attention to detail.
- Adaptable to changing priorities and able to handle multiple tasks efficiently.
- Values teamwork and contributes positively to office culture.
- Committed to continuous learning and professional development.
- This position is with an independent contractor agent and not directly with the parent insurance company.
- Employees must complete all necessary licensing and training requirements as determined by the employer.
- The company is dedicated to maintaining an inclusive and supportive work environment in compliance with all equal employment opportunity standards.
- Chamblee, GA, offers a welcoming community and a convenient location for commuting professionals.
If you are ready to take the next step in your professional journey and join a team that values your bilingual skills and dedication to customer service, we invite you to apply today. Click the job application button to submit your resume and begin the process toward a fulfilling career as a Bilingual Receptionist. We look forward to connecting with motivated candidates who are eager to make a difference.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.