Bilingual Receptionist
Location: Germantown, MD
Job Type: fulltime
Company: Jay Jarvis State Farm
Salary: $47500.0 - $65000.0 per year
Category: Customer Service
Job Description Apply Now
Are you looking to take your career to the next level as a Bilingual Receptionist? Join a dynamic team at a trusted insurance agency in Germantown, MD, where your Spanish and English language skills will be highly valued. This is a full-time position, perfect for individuals who thrive in fast-paced environments and are committed to delivering exceptional customer service. As a Bilingual Receptionist, you will play a pivotal role in ensuring smooth office operations, providing top-notch service to clients, and contributing to a positive office atmosphere.
The Bilingual Receptionist position is a key front-line role that requires strong communication abilities in both Spanish and English. You will be responsible for managing the flow of communication between clients and the agency, handling inquiries, and ensuring that every interaction is both professional and welcoming. If you are passionate about helping others, have excellent organizational skills, and enjoy working with people from diverse backgrounds, this could be the perfect opportunity for you.
This insurance agency is dedicated to delivering outstanding customer service and building lasting relationships with clients. As a Bilingual Receptionist, you will have the chance to learn about the insurance industry, gain valuable experience, and grow within the company. The agency believes in investing in its team members and offers comprehensive training to ensure your success, even if you do not have previous insurance experience.
Working as a Bilingual Receptionist in Germantown, MD, you will enjoy contributing to a vibrant community known for its diverse culture and welcoming atmosphere. In this full-time role, you will be empowered to make a real difference in the daily operations of the office, all while developing your professional skills and building a rewarding career path.
In addition to your primary responsibilities, you will be encouraged to pursue further professional development, such as obtaining a Property and Casualty insurance license. This not only enhances your expertise but also opens the door to future advancement opportunities within the agency. The company values initiative, dedication, and a client-centered mindset, making this an ideal environment for motivated individuals.
As a Bilingual Receptionist, you will be the face of the agency, representing its commitment to integrity, professionalism, and client satisfaction. Your contributions will support the agency’s mission to help individuals and families find the insurance solutions they need, delivered with empathy and accuracy. If you are ready to embrace new challenges and make a significant impact, we invite you to apply for this rewarding position by clicking the application button today.
Bilingual Receptionist - Summary- Serve as the first point of contact for clients and visitors, providing information and support in both Spanish and English
- Work full-time in a professional insurance office setting in Germantown, MD
- Opportunity to grow and advance your career in the insurance industry
- Gain valuable on-the-job training and professional development
- Deliver excellent customer service to clients by addressing inquiries, providing product and service information, and resolving issues with accuracy and efficiency
- Manage incoming calls, respond to customer questions, and handle complaints by offering timely solutions and alternatives
- Maintain accurate records of customer interactions, process accounts, and file important documents
- Support daily front office operations, ensuring a welcoming and organized environment for all clients and staff
- Assist in scheduling appointments, managing correspondence, and facilitating communication between clients and team members
- Follow up with clients to ensure their needs have been met and that they are satisfied with the service provided
- Competitive base pay with opportunities for bonuses based on performance
- PTO including vacation and personal/sick days
- On-the-job training and valuable experience in the insurance sector
- Potential for career advancement and growth within the agency
- Fluency in both Spanish and English is required
- Excellent communication, presentation, and active listening abilities
- Strong computer skills and proficiency with office technology
- Effective problem-solving skills and the ability to handle customer concerns with patience and empathy
- Ability to multi-task, prioritize, and manage time efficiently in a fast-paced environment
- Willingness to obtain a Property and Casualty insurance license as needed
- Outgoing, positive attitude with a passion for helping others
- Enjoys interacting with people and is comfortable making outbound calls
- Demonstrates patience, empathy, and a client-focused approach
- Team player who works well with peers and contributes to a supportive office culture
- This position is with an independent State Farm contractor agent, not with State Farm Insurance Companies
- Employment requires successful completion of any applicable licensing and training programs
- State Farm agents are independent contractors who hire their own employees; employees of State Farm agents are not employees of State Farm Insurance Companies
- The agency is committed to equal employment opportunity and creating an inclusive, respectful workplace for all
Are you ready to take the next step in your career as a Bilingual Receptionist and make a meaningful impact in a thriving insurance office in Germantown, MD? We encourage you to apply today by clicking the job application button and joining our dedicated team!