Bilingual Receptionist
Location: West Palm Beach, FL
Job Type: fulltime
Company: Christopher Tighe - State Farm Agency
Salary: $20.0 - $20.0 per hour
Category: Administrative
Job Description Apply Now
The Bilingual Receptionist role is a pivotal position within an insurance agency environment, designed for candidates fluent in both Spanish and English. As a front-line representative, the Bilingual Receptionist ensures effective communication with a diverse client base while supporting day-to-day office operations. This position is ideal for individuals who possess strong administrative skills, a customer-focused mindset, and the ability to multitask in a dynamic team setting. The Bilingual Receptionist is responsible for performing a wide array of office functions to support agency efficiency and client satisfaction.
Located in West Palm Beach, FL, this opportunity offers a welcoming work environment in a vibrant community, making it a great place for professionals looking to grow their careers in the insurance industry. Both full-time and part-time employment options are available, providing flexibility to suit different schedules and commitments. The Bilingual Receptionist position is open to individuals with or without prior insurance experience, as comprehensive training will be provided to those demonstrating the right skill set and motivation.
As a Bilingual Receptionist, you will be required to communicate clearly with clients in both English and Spanish, handle sensitive information with discretion, and deliver excellent customer service. This role also requires proficiency with standard office software, strong internet research capabilities, and the ability to efficiently manage various administrative tasks. You will be instrumental in ensuring the smooth operation of the office by handling communications, managing documentation, and supporting insurance processes.
For those seeking professional development, this role offers valuable experience and opportunities for advancement within the agency. If you are dependable, possess excellent communication skills, and are motivated to succeed, you are encouraged to apply by clicking the job application button.
Bilingual Receptionist - Summary- Serve as the first point of contact for clients and visitors, providing bilingual support in Spanish and English.
- Support a range of administrative and office activities to ensure efficient agency operations.
- Receive training and development in insurance processes and client service.
- Work in a dynamic, inclusive environment with opportunities for career growth.
- Field incoming telephone calls and direct them to appropriate staff members.
- Greet and assist visitors, ensuring a professional and welcoming office atmosphere.
- Manage appointment scheduling for clients and team members.
- Process and file paperwork for insurance policies and client records.
- Sort, distribute, and handle incoming and outgoing mail.
- Send out billings and dispense informational brochures as needed.
- Update and maintain accurate contact information for policyholders, including phone numbers and email addresses.
- Prepare, print, and fax proof of insurance or send digital copies to clients as requested.
- Maintain organized electronic and paper filing systems.
- Provide exceptional customer service in all interactions, both in person and over the phone.
- Support the agency team in additional tasks as required to achieve office goals.
- Competitive base pay for the Bilingual Receptionist position.
- Valuable hands-on experience in the insurance industry.
- Potential for growth and advancement within the agency based on performance.
- Comprehensive training provided for candidates without prior insurance experience.
- Reimbursement for Property and Casualty insurance license cost after six months of employment.
- Fluency in both English and Spanish is required for the Bilingual Receptionist role.
- Willingness to obtain a Property and Casualty insurance license (support and reimbursement provided).
- Ability to obtain a Life and Health insurance license as needed.
- Demonstrated dependability and a history of providing excellent customer service.
- Strong communication skills, including written, verbal, and listening abilities.
- Reliable transportation for commuting to and from the office.
- Willingness to undergo and pass a criminal background check.
- Bilingual in Spanish and English with strong interpersonal skills.
- Organized, detail-oriented, and able to manage multiple administrative tasks effectively.
- Motivated to learn, grow, and contribute to a positive office environment.
- Comfortable working independently and as part of a collaborative team.
- Customer service oriented with a friendly and professional demeanor.
- Located in West Palm Beach, FL, offering a lively and diverse work environment.
- Both full-time and part-time positions available to meet a variety of scheduling needs.
- No insurance experience required—comprehensive training provided to the right candidates.
- This agency is an equal opportunity employer and encourages all qualified individuals to apply.
If you are ready to take the next step in your career as a Bilingual Receptionist and make a positive impact within the insurance sector, we invite you to apply now by clicking the job application button and submitting your resume. We look forward to connecting with you and discussing your potential fit for this important role.