Bilingual Program Support Specialist
Location: Memphis, TN
Job Type: Contract
Company: Nextech
Category: Global Foundation Support Specialist (Bilingual Chinese)
Job Description Apply Now
Bilingual Program Support Specialist
The Bilingual Program Support Specialist plays a crucial role in facilitating effective communication, program coordination, and operational support for international foundation partners. This position is ideal for fluent speakers of standard Chinese who excel at cross-cultural communication and have a passion for global partnership development. The Bilingual Program Support Specialist will engage in a variety of tasks that foster strong international relationships, ensure efficient program execution, and provide essential translation services in both written and spoken Chinese. The role is structured to support the ongoing growth and successful operation of global initiatives, and it offers the opportunity to work in a dynamic, multicultural environment.
In this position, you will coordinate communication with foundation partners, organize and document program activities, and contribute to the development and execution of strategic plans. You will be responsible for maintaining CRM records, supporting operational processes, and serving as a cultural liaison to ensure that all interactions and documents meet regional standards and expectations. This role also involves providing real-time translation during workshops and training sessions, drafting assessment reports, and supporting the growth of international partnerships through thoughtful collaboration with regional and internal teams.
The Bilingual Program Support Specialist position is designed for individuals who are organized, detail-oriented, and skilled in managing multiple priorities across diverse teams. Success in this role requires strong interpersonal skills, cultural awareness, and the ability to adapt to shifting needs and global time zones. This position offers professional development in international relations, program management, and cross-cultural communications, making it a compelling opportunity for those interested in global partnership support.
Bilingual Program Support Specialist - Summary- Facilitate communication and operational support for international foundation partners
- Utilize fluency in standard Chinese to provide translation and cultural liaison services
- Support program coordination, documentation, and strategic initiatives
- Maintain accurate CRM records and support internal operational processes
- Opportunity to work in a globally-focused, multicultural environment
- Coordinate and support communications with assigned foundation partners, ensuring timely and effective information sharing
- Schedule and facilitate recurring meetings with partners, preparing agendas and documenting outcomes
- Organize and maintain information for new and ongoing projects, ensuring alignment with organizational standards
- Build and maintain positive working relationships across multiple global regions
- Maintain accurate records in the CRM system, including revenue details, account and contact information, educational opportunities, and action items
- Support team operations and processes, contributing to efficient coordination and workflow
- Develop and refine program language and documentation for clarity and consistency
- Plan, execute, and document foundation assessments, including drafting assessment reports and summaries
- Participate in and support workshops focused on partner development and training
- Collaborate with regional leadership to develop and implement strategic growth plans
- Provide accurate and context-sensitive verbal and written translation services in standard Chinese
- Deliver real-time translation during training sessions, workshops, and meetings
- Support cross-cultural relationship management and ensure all communication aligns with regional norms
- Competitive salary structure aligned with industry standards
- Comprehensive benefits package, including health, dental, and vision coverage
- Opportunities for professional development and career advancement
- Flexible work arrangements to support global collaboration
- Supportive and inclusive company culture
- Fluency in both oral and written standard Chinese
- Strong communication, interpersonal, and public speaking skills
- Experience working in complex, cross-functional, and multicultural environments
- Skilled in planning, organization, and coordination
- Ability to collaborate effectively with internal teams and external partners
- Cultural awareness and understanding of global partnerships
- Willingness to travel internationally as needed
- Flexibility to work occasional evenings or weekends to accommodate partner time zones
- Preferred: 3-4 years of global support, partnership, or coordination experience
- Experience with data entry, documentation, and executive-level support a plus
- Background in fundraising, operations, marketing, or public relations preferred
- Proficiency in Microsoft Office applications, including basic Excel skills
- Highly organized and able to manage multiple tasks simultaneously
- Excellent cross-cultural communication skills and an inclusive mindset
- Demonstrated ability to work independently and as part of a global team
- Takes initiative and demonstrates professionalism in all interactions
- Committed to fostering positive international partnerships
- The Bilingual Program Support Specialist position offers the chance to work with a diverse, international team and to play a key role in supporting the development of global foundation partnerships.
- The role supports organizational goals to foster international growth and collaboration.
- Applicants with a background in global support, partnership management, or program coordination are strongly encouraged to apply.
- If you are passionate about international collaboration and meet the requirements outlined above, please submit your resume by clicking the job application button today.