Bilingual Office Assistant
Location: EASTON, PA
Job Type: fulltime
Company: Carlos Ramirez - State Farm Agency
Salary: $30000.0 - $52000.0 per year
Category: Customer Service
Job Description Apply Now
The Bilingual Office Assistant role is a dynamic opportunity for individuals fluent in both Spanish and English seeking to contribute to a thriving, customer-focused office environment. By optimizing for the highly searched job title "Bilingual Office Assistant," this position offers a blend of front desk, administrative, and customer service responsibilities, with a focus on delivering exceptional support to both clients and team members. As a Bilingual Office Assistant, you will be the first point of contact for current and prospective clients, ensuring a welcoming and professional atmosphere. This full-time position is designed for those who excel in interpersonal communication, are detail-oriented, and thrive in a collaborative environment. The Bilingual Office Assistant is an integral member of the team, supporting daily office functions and helping advance the mission of providing outstanding service and protection for individuals, families, and businesses.
Located in Easton, PA, this role offers the unique advantage of working in a vibrant and growing community, known for its accessibility and supportive local business environment. The Bilingual Office Assistant position is ideal for those looking to build foundational skills in administration, customer service, and the insurance industry. No prior insurance experience is required, as comprehensive training and ongoing professional support are provided. Team members are valued for their contributions and are given opportunities for personal and professional growth, including assistance in obtaining a Property & Casualty insurance license.
The company’s mission is centered on helping people manage everyday risks, recover from unexpected challenges, and achieve their dreams. By joining the team as a Bilingual Office Assistant, you will play a vital role in upholding these values and contributing to a positive impact within the community. The office is committed to a supportive workplace culture, fostering development and advancement for all staff members. If you are passionate about helping others, eager to grow in your career, and fluent in Spanish and English, we encourage you to apply and start your journey with us by clicking the job application button.
Bilingual Office Assistant - Summary- Full-time administrative and customer service support position
- Requires fluency in Spanish and English
- Front desk and office management responsibilities
- Opportunity to learn and advance in the insurance industry
- Welcome and assist customers both in person and over the phone, ensuring a positive first impression
- Schedule appointments, manage office communications, and maintain appointment calendars
- Answer inquiries, provide information, and route questions to appropriate team members
- Update customer records, process payments, and assist with basic data entry tasks
- Support general administrative functions, such as filing, scanning, and organization of office materials
- Contribute to a professional and courteous office environment
- Participate in ongoing training and professional development programs
- Competitive hourly base pay, commensurate with licensing and experience
- Monthly commission opportunities
- Three weeks of paid time off for vacation and personal time (accrued over pay periods)
- Stable, professional office environment
- Valuable experience with opportunities for advancement and professional growth
- Company-supported licensing for Property & Casualty insurance
- Fluency in Spanish and English (bilingual proficiency required)
- Professional, friendly, and reliable demeanor
- Strong verbal and written communication skills in both languages
- Organizational and time management skills
- Detail-oriented with proficiency in Microsoft Office and general office software
- Comfortable speaking with individuals in person and over the phone
- No prior insurance experience required; full training provided
- Enthusiastic about helping others and delivering excellent customer service
- Adaptable to a fast-paced office setting
- Motivated to learn about the insurance industry and grow professionally
- Self-starter who can work independently and as part of a team
- Seeks long-term career development opportunities
- Located in a welcoming and vibrant community with strong support for local businesses
- Company mission: helping people manage risks, recover from the unexpected, and realize their dreams
- Supportive, inclusive, and growth-oriented workplace culture
- Applicants of all backgrounds are encouraged to apply
- Equal Opportunity Employer (EEO)
Take the next step in your professional journey as a Bilingual Office Assistant by submitting your application today. Click the job application button to apply and join a team that values your skills, supports your growth, and makes a difference in the community.