Bilingual Insurance Office Representative
Location: Winchester, VA
Job Type: fulltime
Company: T.D. Clayton -State Farm Agency
Salary: $45000.0 - $80000.0 per year
Category: Administrative
Job Description Apply Now
The Bilingual Insurance Office Representative is a key customer-facing role within an established insurance agency, designed for individuals fluent in both Spanish and English who are passionate about building strong client relationships and supporting the delivery of insurance products and services. As a Bilingual Insurance Office Representative, you will benefit from a dynamic, supportive agency environment focused on growth, community engagement, and professional development. This full-time position offers the opportunity to make a significant impact by assisting both English and Spanish-speaking clients with their insurance needs, ensuring accessibility and superior service for a diverse community.
Working as a Bilingual Insurance Office Representative, you will be welcomed into a team-oriented atmosphere where ongoing training and career advancement are encouraged. You do not need prior experience in the insurance industry; comprehensive training is provided to candidates with the right skills and motivation. You will represent a trusted brand, providing information and guidance on auto, home, and life insurance products while establishing lasting customer relationships. Your bilingual abilities will help bridge communication gaps and ensure exceptional service delivery to a broad clientele.
In this role, you will work closely with agency leadership to meet marketing and sales objectives, support client inquiries, and contribute to the overall success of the agency. Your work ethic, professionalism, and commitment to customer satisfaction will be key drivers in helping the agency achieve its business goals. This full-time position also offers competitive compensation, including base pay, commission, and bonus opportunities, as well as paid time off and flexible scheduling options.
Located in Winchester, VA, this agency is proud to serve the local community, offering a welcoming and collaborative work environment where employees are valued and supported. If you are a self-motivated individual with strong interpersonal skills and a desire to grow within the insurance industry, this could be your ideal career path. Take the next step by applying for the Bilingual Insurance Office Representative position and help make a positive difference in the lives of clients every day.
Bilingual Insurance Office Representative - Summary- Full-time customer service and sales position within an insurance agency
- Requires Spanish/English bilingual fluency
- Supports the delivery of auto, home, and life insurance products
- Training provided for the right candidate; prior insurance experience not required
- Located in Winchester, VA, serving a diverse client base
- Establish and nurture customer relationships by providing prompt, professional service
- Follow up with clients to address questions, resolve concerns, and ensure satisfaction
- Collaborate with the agent and team members to achieve marketing and sales goals
- Maintain a strong work ethic and a commitment to the agency’s standards of excellence
- Assist with the promotion of insurance products to new and existing clients
- Utilize bilingual skills to effectively communicate with both Spanish and English-speaking customers
- Manage multiple tasks, prioritize responsibilities, and contribute to a positive team environment
- Competitive hourly base pay plus commission and bonus opportunities
- PTO, including vacation and personal/sick days
- Flexible scheduling to support work-life balance
- Comprehensive on-the-job training and support for licensing requirements
- Fluency in both Spanish and English (bilingual required)
- Excellent interpersonal skills for building rapport with clients
- Strong written, verbal, and listening communication skills
- Organizational skills and attention to detail
- Self-motivated, proactive, and able to work independently
- Experience with computer applications, particularly Windows-based systems
- Ability to work collaboratively in a team environment and manage multiple priorities
- Property and Casualty license (must be able to obtain, agency will provide support)
- Life and Health license (must be able to obtain, agency will provide support)
- Motivated self-starter with a passion for serving diverse communities
- Detail-oriented and committed to delivering outstanding customer service
- Adaptable, flexible, and able to thrive in a fast-paced environment
- Pride in accuracy and timely completion of tasks
- Open to learning and professional growth within the insurance industry
- This is an opportunity to join a respected insurance agency and contribute to its ongoing success
- Employees must successfully complete all required licensing and training programs
- Agency employees are not employees of the State Farm Insurance Companies; employment is with an independent contractor agent
- Applicants are invited to submit their resume and apply today to take the first step in an exciting career
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
If you are ready to make a difference and grow your career as a Bilingual Insurance Office Representative, apply now by clicking the job application button and start your journey toward a rewarding future!