Bilingual Insurance Customer Service Representative (P&C Licensed)
Location: MASTIC, NY
Job Type: fulltime
Company: Steve Pescetti - State Farm Agency
Salary: $48000.0 - $65000.0 per year
Category: Insurance
Job Description Apply Now
Bilingual Insurance Customer Service Representative (P&C Licensed)
If you are a driven, customer-focused professional with a Property & Casualty (P&C) insurance license and fluency in both Spanish and English, you have the opportunity to make a significant impact as a Bilingual Insurance Customer Service Representative. This full-time, in-office position offers the chance to utilize your bilingual communication skills while supporting a thriving insurance agency with a well-established reputation for excellence and client care.
As a Bilingual Insurance Customer Service Representative (P&C Licensed), you will serve as a key point of contact for policyholders, guiding them through their insurance options, answering questions, and ensuring they receive outstanding service. Your ability to communicate clearly in both Spanish and English enables you to deliver tailored support to a diverse client base, enhancing customer satisfaction and building lasting relationships. Your expertise in insurance products will be valued as you assist clients with policy changes, provide coverage guidance, and resolve inquiries efficiently and accurately.
This role is ideal for those who thrive in a fast-paced, collaborative office environment and are passionate about helping others protect what matters most. You will benefit from competitive base pay, performance-based bonuses, paid time off, retirement plan options, and ongoing opportunities for professional growth within the agency. The agency is committed to fostering an inclusive workplace where every team member’s contributions are recognized and valued. If you are ready to advance your career as a Bilingual Insurance Customer Service Representative (P&C Licensed), please apply by clicking the job application button.
Bilingual Insurance Customer Service Representative (P&C Licensed) - Summary- Full-time, in-office role requiring a P&C insurance license and bilingual proficiency in Spanish and English
- Serve as a primary point of contact for insurance policyholders, providing customer service and policy support
- Represent a respected insurance agency with a focus on exceptional service and client satisfaction
- Respond to customer inquiries and provide accurate information regarding insurance policies and coverage options
- Assist clients in both Spanish and English, ensuring clear understanding and effective communication
- Process policy changes, renewals, and updates in a timely manner
- Guide clients through claims processes and offer support as needed
- Maintain thorough documentation of client interactions and transactions
- Collaborate with other team members to deliver seamless service and achieve agency goals
- Promote additional insurance products and services as appropriate to meet client needs
- Competitive base salary with opportunities for performance-based bonuses
- PTO (Paid Time Off) to support work-life balance
- Retirement plan options for long-term financial security
- Career growth opportunities within the agency
- Active Property & Casualty (P&C) insurance license required
- Bilingual proficiency in Spanish and English is essential
- Strong customer service and communication skills
- Attention to detail and the ability to manage multiple tasks efficiently
- Commitment to maintaining confidentiality and adhering to ethical standards
- Ability to work collaboratively in an office team environment
- Previous experience in an insurance customer service or support role
- Demonstrated ability to handle client inquiries with professionalism and empathy
- Comfortable working with diverse populations and adapting communication style to client needs
- Motivated to grow within the insurance industry and contribute to agency success
- The agency is dedicated to creating an inclusive and respectful workplace for all employees
- Located in a vibrant area, offering opportunities for personal and professional development
- Committed to equal employment opportunity and compliance with all applicable laws and regulations
If you are ready to leverage your bilingual skills and insurance expertise as a Bilingual Insurance Customer Service Representative (P&C Licensed), take the next step in your career by clicking the job application button today. Join a team where your contributions are valued and your professional growth is supported.