Bilingual Insurance Customer Service Representative (CSR) – P&C
Location: THE WOODLANDS, TX
Job Type: parttime
Company: State Farm Agency - The Woodlands, TX
Salary: $16.0 - $16.0 per hour
Category: Insurance
Job Description Apply Now
The role of Bilingual Insurance Customer Service Representative (CSR) – P&C offers a dynamic opportunity for professionals who are fluent in both Spanish and English and possess an active Property and Casualty insurance license. This position is a critical part of a thriving State Farm agency team in The Woodlands, TX, providing essential support to clients while helping them navigate a wide range of insurance needs. The agency is seeking individuals who excel in a fast-paced environment and are committed to delivering exceptional customer service with accuracy and a friendly demeanor. Whether you are looking for full-time or part-time employment, this opportunity is designed to foster professional growth and advancement within the insurance industry.
As a Bilingual Insurance Customer Service Representative (CSR) – P&C, you will play a pivotal role in building and nurturing client relationships. You will have the opportunity to educate customers about their insurance options, collaborate closely with your team, and serve as a knowledgeable resource for Spanish and English-speaking clients. Utilizing a needs-based approach, you will ensure that every customer receives tailored service that aligns with their unique insurance requirements. The agency values a strong work ethic, attention to detail, and proactive problem-solving, making this an excellent fit for individuals who take pride in their work and strive for professional excellence.
Joining the agency as a Bilingual Insurance Customer Service Representative (CSR) – P&C means enjoying a supportive work environment that prioritizes personal and career development. The agency offers a variety of benefits, including competitive compensation, bonus and commission opportunities, paid time off, life insurance, and a SIMPLE IRA with employer contribution for eligible employees. The role provides valuable industry experience and a clear path to advancement within the organization. The Woodlands, TX, is known for its vibrant community and excellent quality of life, making it an ideal location for professionals seeking career growth in a welcoming environment.
To be successful in this position, candidates must hold a valid Property and Casualty license and demonstrate fluency in both Spanish and English. Excellent interpersonal and organizational skills, a commitment to customer service, and the ability to multi-task in a collaborative team setting are essential. The agency is committed to ongoing professional development, ensuring that all employees stay current with product changes, technical developments, and continuing education requirements. If you are a self-motivated, detail-oriented professional with a passion for helping others, this is your opportunity to make a meaningful impact in the insurance industry.
If you are ready to take the next step in your career as a Bilingual Insurance Customer Service Representative (CSR) – P&C, click the application button to submit your application and begin your journey with a leading State Farm agency.
Bilingual Insurance Customer Service Representative (CSR) – P&C Summary- Support clients by providing expert insurance guidance in both Spanish and English.
- Build and maintain strong customer relationships in a professional setting.
- Utilize a customer-focused approach to recommend tailored insurance solutions.
- Be part of a respected State Farm agency offering significant opportunities for personal and professional growth.
- Establish and maintain customer relationships through regular follow-up and communication.
- Deliver prompt, accurate, and friendly customer service to all clients.
- Utilize a needs-based review process to educate clients about insurance products and options.
- Demonstrate a strong work ethic and total commitment to daily success.
- Provide timely, thorough activity reports to agency leadership as required.
- Stay informed about product changes, licensing updates, and industry developments.
- Work collaboratively in a team environment and support agency goals.
- Multi-task and manage multiple customer inquiries efficiently and professionally.
- Competitive hourly wage with bonus and commission opportunities.
- Paid time off for vacation and personal/sick days (full-time benefit).
- Life insurance coverage for eligible employees.
- SIMPLE IRA with employer contribution (full-time benefit).
- Valuable experience in the insurance industry and opportunities for advancement within the agency.
- Active Property & Casualty insurance license (required).
- Bilingual in Spanish and English (required).
- Excellent written, verbal, and listening communication skills.
- Strong interpersonal, organizational, and time management skills.
- Self-motivated and detail-oriented with a proactive problem-solving approach.
- Ability to learn and utilize agency computer functions effectively.
- Demonstrated ability to work independently and as part of a team.
- Motivated self-starter with a commitment to customer service excellence.
- Fluent in both English and Spanish, able to serve a diverse client base.
- Demonstrates pride in completing work accurately and efficiently.
- Adaptable to a fast-paced, dynamic work environment.
- Open to continuous learning and professional development.
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
- If you are excited about this opportunity and meet the stated requirements, please click the job application button to apply and take the next step in your insurance career.