Bilingual Insurance Customer Service Representative
Location: BROOKLYN, NY
Job Type: fulltime
Company: John Garfinkel - State Farm Agency
Salary: $40000.0 - $60000.0 per year
Category: Customer Service
Job Description Apply Now
Are you fluent in Polish and English and passionate about building strong relationships with clients? A highly regarded insurance agency is seeking a dedicated Bilingual Insurance Customer Service Representative to join the team in Brooklyn, NY. This position offers both part-time and full-time employment opportunities and is ideal for individuals looking to start or advance their career in the insurance industry. Comprehensive training will be provided, so prior insurance experience is not required.
As a Bilingual Insurance Customer Service Representative, you will play a pivotal role in supporting the agency’s growth by engaging in value-based conversations and delivering exceptional service to policyholders. Your ability to communicate effectively in both Polish and English will ensure that clients feel understood and supported throughout their insurance experience. The agency is committed to fostering a collaborative and fast-paced environment where motivated self-starters can thrive and achieve both personal and professional growth.
This position involves a variety of daily responsibilities that are critical to the agency’s ongoing success. You will be responsible for developing new leads, scheduling appointments, and identifying customer needs to provide suitable insurance solutions. The role also involves establishing and nurturing customer relationships, ensuring timely follow-up, and addressing inquiries regarding insurance products and services. By providing prompt, accurate, and friendly service, you will help clients navigate policy changes, claims submissions, billing inquiries, and more. This is a great opportunity to gain valuable industry experience while making a meaningful impact in your community.
The agency rewards dedication and hard work by offering a base salary plus commission and bonus opportunities. In addition, you will enjoy paid time off, including vacation and personal or sick days. The agency values the growth and development of its team members and offers clear pathways for advancement within the organization. This role is well-suited for individuals who are self-motivated, possess excellent written, verbal, and listening communication skills, and are adept at multitasking in a dynamic work environment. Adaptability, professionalism, and the ability to relate to customers are essential qualities for success in this role.
If you are ready to embrace a rewarding career as a Bilingual Insurance Customer Service Representative and are eager to contribute to a supportive and growth-focused team, we invite you to apply today by clicking the job application button. Take the next step towards achieving your career goals and making a positive difference in the lives of individuals and families in Brooklyn, NY.
This opportunity is offered by an independent contractor agent for a major insurance provider. Employment is not with the parent insurance company. All employees must successfully complete any necessary licensing requirements and training programs. Agents are independent business owners who hire their own staff, and employees are not employees of the parent insurance company.
Bilingual Insurance Customer Service Representative - Summary- Engage with customers in both Polish and English to provide outstanding insurance service and support
- Contribute to agency growth through effective communication and relationship building
- Receive comprehensive training to gain valuable insurance industry experience
- Opportunities for both part-time and full-time employment in Brooklyn, NY
- Develop leads and schedule customer appointments
- Identify customer needs and recommend appropriate insurance products and services
- Establish and maintain customer relationships, following up as needed
- Provide prompt, accurate, and friendly customer service
- Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Maintain professionalism and adhere to agency and industry standards
- Base salary plus commission and bonus opportunities
- Paid time off, including vacation and personal/sick days
- Valuable industry experience and growth potential
- Opportunities for advancement within the agency
- Bilingual in Polish and English (required)
- Willingness to obtain Property & Casualty license before the start date (training/support provided)
- Ability to work in-office five days per week (part-time or full-time)
- Excellent written, verbal, and listening communication skills
- Self-motivated and able to multitask effectively
- Strong ability to relate to and build rapport with customers
- Fluent in both Polish and English
- Professional, energetic, and eager to contribute to agency success
- Comfortable working in a fast-paced, customer-focused environment
- Motivated to learn, grow, and advance within the insurance industry
- This position is with an independent contractor agent, not the parent insurance company
- Employment is contingent upon successful completion of licensing/training requirements
- Agents are independent business owners; employees of agents are not employees of the parent insurance company
- Enjoy working in Brooklyn, NY, an area known for its vibrant community and opportunities for professional growth
If you are a driven individual who is ready to make a meaningful impact, take the next step by submitting your application now. Join a team that values your skills and supports your career development!