Bilingual Insurance Account Representative
Location: Decatur, GA
Job Type: fulltime
Company: Dan Barracliff - State Farm Agency
Salary: $40000.0 - $125000.0 per year
Category: Sales
Job Description Apply Now
The Bilingual Insurance Account Representative plays a crucial role in supporting the growth and retention of a leading insurance agency’s client base. This full-time position is ideal for a bilingual professional fluent in Spanish and English, driven by a passion to deliver outstanding service and help clients protect what matters most. The Bilingual Insurance Account Representative serves as a primary contact for both existing and prospective clients, handling inquiries, conducting needs-based insurance reviews, and building lasting relationships within the insurance industry. This job is well suited for candidates who thrive in a structured, team-oriented environment and are eager to make a meaningful impact in their community.
Bilingual Insurance Account Representative - Summary- Act as a trusted resource for policyholders, supporting their insurance needs through proactive service and education.
- Utilize bilingual Spanish/English skills to communicate effectively with a diverse client base, providing culturally competent support and guidance.
- Develop a comprehensive understanding of insurance products, with the opportunity to gain valuable industry certifications and licenses.
- Leverage a collaborative team structure to deliver a seamless customer experience and help achieve agency goals.
- Establish and nurture client relationships, delivering personalized service and tailored insurance solutions.
- Conduct needs-based reviews to identify coverage gaps and recommend appropriate policy options across Life, Health, Commercial, and multiline products.
- Proactively reach out to current clients, deepening engagement and converting single-policy relationships into comprehensive portfolios.
- Educate clients on insurance options using clear, accessible language.
- Maintain accurate records, document interactions, and follow up consistently to ensure client satisfaction and policy compliance.
- Collaborate with team members to celebrate successes and support agency-wide initiatives.
- Demonstrate a strong work ethic and commitment to daily success, adapting to change and overcoming challenges as they arise.
- Stay current on industry developments, licensing requirements, and ongoing professional education.
- Competitive compensation structure based on experience and qualifications.
- Opportunities for professional development, including training and licensing support.
- Potential eligibility for additional incentives and recognition based on performance.
- Bilingual proficiency in Spanish and English is required.
- Resident Property & Casualty license (or ability to obtain).
- Resident Life and Health license (or ability to obtain).
- Ability to secure additional state licenses as required.
- Excellent interpersonal, written, and verbal communication skills.
- Strong organizational and time management abilities.
- Demonstrated attention to detail and a proactive approach to problem solving.
- Commitment to providing exceptional customer service.
- Ability to learn and utilize relevant computer systems and technology.
- Capacity to work collaboratively in a team environment and independently as needed.
- Willingness to remain current in product knowledge and industry regulations.
- Emotionally intelligent with the ability to listen actively and respond empathetically.
- Self-motivated and internally driven to exceed performance targets.
- Proactive in seeking opportunities and solutions for clients.
- Sales-savvy, with the ability to close on needs without high-pressure tactics.
- Detail-oriented and systems-focused, ensuring nothing falls through the cracks.
- Resilient and resourceful, adapting quickly to changing circumstances.
- Enjoys celebrating individual and team achievements.
- This position offers the chance to work for a highly ranked agency, recognized for its commitment to exceptional service.
- The agency prides itself on fostering a supportive, achievement-oriented environment where personal and professional growth are encouraged.
- Located in a vibrant area, employees enjoy the advantages of a thriving community and access to diverse clientele.
- Selected candidates must successfully complete all applicable licensing and training requirements.
- Please note: This position is with an independent contractor agent, not with the insurance company directly. Employees are hired and managed by the agent, not the insurance company.
- We encourage all qualified candidates to apply by clicking the job application button and take the next step in building a rewarding insurance career.
This agency is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.