Bilingual Insurance Account Representative
Location: Norcross, GA
Job Type: fulltime
Company: Dan Barracliff - State Farm Agency
Salary: $40000.0 - $125000.0 per year
Category: Sales
Job Description Apply Now
The role of Bilingual Insurance Account Representative is a crucial part of an insurance agency team, focusing on delivering exceptional customer service and strengthening client relationships. This position is ideal for professionals fluent in both Spanish and English, who are eager to help individuals and businesses understand and secure the insurance coverage they need. As a Bilingual Insurance Account Representative, you will play an instrumental role in deepening connections with existing policyholders, identifying opportunities to expand coverage, and supporting the agency’s mission to deliver world-class service.
This full-time opportunity offers a hybrid work environment, enabling you to interact with clients both in person and remotely. Working in this position, you will receive comprehensive training if you do not already possess insurance experience, ensuring you are fully equipped to succeed. The agency values proactive communication, emotional intelligence, and a strong internal drive to achieve. If you are passionate about helping others and ready to take your career in insurance to the next level, this is the right role for you.
As a Bilingual Insurance Account Representative, your primary responsibility will be to engage with current clients, understand their needs, and provide tailored insurance solutions across Life, Health, Commercial, and multiline products. You will be empowered to build long-term relationships by proactively reaching out, educating clients about their options, and ensuring their coverage remains up-to-date and comprehensive. Your ability to communicate clearly and compassionately in both Spanish and English will set you apart, allowing you to serve a diverse client base and foster trust within the community.
In addition to relationship management, you will be responsible for maintaining accurate records, following established processes, and contributing to the overall success of the agency. The role requires meticulous attention to detail, strong organizational skills, and a commitment to continuous learning. You will need to obtain and maintain the necessary insurance licenses, including Property & Casualty as well as Life and Health licenses, with support from the agency as needed.
The agency operates with a strong sense of teamwork and celebrates collective achievements. You will work closely with colleagues who share your dedication to service excellence, innovation, and integrity. The work environment encourages ongoing professional development, offering opportunities to stay current with industry changes and best practices.
This position is a great fit for candidates who are naturally empathetic, results-oriented, and adept at problem-solving. If you are ready to join a high-performing team, expand your skills, and make a meaningful impact in the insurance industry, don’t hesitate to apply. Click the application button to take the next step toward a rewarding career as a Bilingual Insurance Account Representative.
Bilingual Insurance Account Representative - Summary- Full-time, hybrid position serving a diverse client base
- Focus on relationship management and cross-selling insurance products
- Comprehensive training provided for candidates without prior insurance experience
- Opportunities for professional growth and development
- Inclusive and team-oriented work environment
- Establish and maintain strong customer relationships through proactive communication
- Conduct needs-based reviews to educate clients on insurance options
- Identify coverage gaps and recommend appropriate solutions across Life, Health, Commercial, and multiline products
- Ensure customer satisfaction by providing timely and knowledgeable service
- Document client interactions and maintain accurate activity reports
- Collaborate with team members to achieve agency goals
- Follow up with clients as needed to ensure ongoing satisfaction and policy retention
- Competitive compensation structure (contact for details)
- Comprehensive training and licensing support
- Opportunities for bonuses and incentive-based rewards
- Professional development and continuing education available
- Fluency in Spanish and English (required)
- Resident Property & Casualty license (must be obtained if not already held)
- Resident Life and Health license (must be obtained if not already held)
- Ability to obtain additional licenses as required
- Excellent interpersonal, written, and verbal communication skills
- Strong organizational abilities and attention to detail
- Self-motivation and the ability to work independently and in a team
- Proficiency in using computer systems and learning new technologies
- Commitment to providing high-quality customer service
- Emotionally intelligent and empathetic communicator
- Self-driven and results-oriented
- Opportunity seeker who proactively identifies and solves client needs
- Trustworthy and able to build lasting relationships
- Comfortable in a structured, process-driven environment
- Resilient and adaptable to change
- Celebrates team achievements and contributes to a positive workplace culture
- This position is with an independent insurance agency and not directly with any insurance company
- Selected candidate must complete all required licensing and training programs
- Agency encourages ongoing professional growth and staying current with industry developments
- Click the application button to apply and take the next step in your insurance career
Employees of independent insurance agents are not employees of the insurance companies themselves. All hiring, employment, and licensing decisions are made by the agency. The agency is committed to providing equal employment opportunities to all applicants and employees.