Bilingual Insurance Account Representative
Location: Gaithersburg, MD
Job Type: fulltime
Company: Christian Durand - State Farm Agency
Salary: $40000.0 - $95000.0 per year
Category: Sales
Job Description Apply Now
The role of Bilingual Insurance Account Representative offers a dynamic opportunity for individuals who are fluent in both French and English and are eager to contribute to a leading insurance agency. As a Bilingual Insurance Account Representative, you will engage directly with clients, providing exceptional customer service and supporting their insurance needs. This position is designed for a motivated self-starter who enjoys working in a fast-paced, client-focused setting and is committed to professional growth and success within the insurance industry.
Working as a Bilingual Insurance Account Representative, you will have a direct impact on client satisfaction and agency growth. You will be responsible for developing new business, nurturing existing client relationships, and ensuring a seamless experience for policyholders. The company values individuals who are enthusiastic about learning and will provide comprehensive training to help you obtain the necessary Property and Casualty as well as Life & Health insurance licenses if you do not already possess them.
This full-time position provides a supportive and collaborative environment where bilingual skills are highly valued. The agency fosters professional development, offering valuable experience, paid training programs, and opportunities for advancement for those who demonstrate strong performance and commitment. If you are seeking a rewarding role with excellent income potential and a clear path for career growth, the Bilingual Insurance Account Representative position is the ideal fit.
Bilingual Insurance Account Representative - Summary- Serve as a primary point of contact for both French- and English-speaking clients, ensuring clear communication and outstanding service at every touchpoint.
- Work closely with clients to understand their insurance needs and deliver tailored solutions that promote long-term satisfaction and loyalty.
- Utilize a consultative approach to client service, focusing on value-driven conversations and building strong, trust-based relationships.
- Develop and pursue leads through proactive outreach and effective appointment setting.
- Identify and assess customer needs to recommend appropriate insurance products and services.
- Establish, maintain, and strengthen customer relationships through ongoing follow-up and engagement.
- Provide prompt, accurate, and friendly support to clients regarding policies, claims, and coverage questions.
- Collaborate with team members to ensure seamless client service and operational efficiency.
- Assist in marketing company products and services to prospective and current customers through various channels.
- Maintain accurate client records and documentation in compliance with agency and industry standards.
- Competitive base salary plus commission and bonus opportunities, rewarding both effort and results.
- Comprehensive benefits package, including paid time off for vacation, personal, and sick days.
- Health insurance coverage to support your well-being.
- 401(k) retirement savings plan for long-term financial security.
- Paid training and ongoing professional development opportunities.
- Valuable hands-on experience in a reputable insurance agency.
- Clear path for growth and advancement within the organization for high performers.
- Fluency in both French and English is required to communicate effectively with a diverse client base.
- Strong communication skills, including written, verbal, and active listening abilities.
- Prior experience in insurance sales or possession of Property & Casualty and Life & Health licenses is preferred. Candidates must be willing and able to obtain relevant licenses if not already held.
- Previous sales experience (inside, outside, retail, or telemarketing) is beneficial but not mandatory.
- Demonstrated ability to multi-task and adapt in a dynamic, client-focused environment.
- Self-motivated with a proven ability to relate to and engage with customers effectively.
- Energetic, driven, and passionate about providing excellent customer service.
- Adaptable and eager to learn, with a growth-oriented mindset.
- Comfortable working both independently and collaboratively in a team setting.
- Committed to achieving personal and professional goals within a supportive agency culture.
- Thrives in a fast-paced environment where initiative and dedication are recognized and rewarded.
- This full-time role is based in a vibrant, diverse area, offering a welcoming community and numerous opportunities for professional and personal growth.
- The agency is committed to equal employment opportunity and values diversity in its workforce.
- If you are ready to take the next step in your career as a Bilingual Insurance Account Representative, click the application button to submit your application and join a team dedicated to excellence and client satisfaction.
- Equal Opportunity Employer (EEO).