Bilingual Insurance Account Manager
Location: BROOKLYN, NY
Job Type: fulltime
Company: John Garfinkel - State Farm Agency
Salary: $40000.0 - $60000.0 per year
Category: Insurance
Job Description Apply Now
The Bilingual Insurance Account Manager is a key role responsible for providing exceptional customer service and insurance guidance within a leading agency. This position requires proficiency in both Spanish and English, as well as an active Property and Casualty insurance license. The role is designed for driven professionals who thrive in dynamic environments and are eager to build customer relationships while supporting business growth. Working as a Bilingual Insurance Account Manager offers the opportunity to engage with a diverse client base, develop insurance expertise, and drive value through personalized service and product recommendations.
As a Bilingual Insurance Account Manager, you will work to develop leads, schedule appointments, and assess customer needs to match them with suitable insurance products and services. Your ability to communicate fluently in Spanish and English will be essential in establishing trust with clients, following up on inquiries, and ensuring a remarkable customer experience. This position calls for an energetic individual who is self-motivated and capable of managing multiple tasks efficiently. If you are passionate about helping individuals and families protect their assets and achieve peace of mind, this role represents an excellent opportunity to advance your career in the insurance industry while making a meaningful impact.
This agency values team members who are dedicated to providing prompt, accurate, and friendly service. You will be expected to respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Your commitment to customer satisfaction will help foster long-lasting relationships and contribute to the agency’s success. In addition to your client-focused responsibilities, you will have the chance to participate in ongoing training, professional development, and potential advancement opportunities within the organization.
The agency offers a comprehensive compensation structure, including a base salary plus commission/bonus, paid time off for vacation and personal/sick days, and access to valuable industry experience. You will work in an environment that encourages growth and supports your aspirations for career advancement. The agency’s mission is to deliver remarkable experiences to every customer, upholding the highest standards of integrity and service across all interactions.
This position is ideal for professionals who are organized, detail-oriented, and committed to delivering excellence in every aspect of their work. The ability to relate to customers, communicate effectively, and multitask is crucial for success in this role. While prior experience with State Farm or equivalent insurance experience is preferred, the agency is open to individuals who are willing to learn, adapt, and grow alongside the business. If you have a passion for helping others and a drive to succeed, consider applying for the Bilingual Insurance Account Manager position today by clicking the job application button below.
Bilingual Insurance Account Manager - Summary- Serve as a primary point of contact for insurance customers, delivering bilingual (Spanish/English) support.
- Utilize an active Property and Casualty license to advise on appropriate insurance products and services.
- Contribute to business growth through customer acquisition and retention strategies.
- Engage in a dynamic and rewarding insurance agency environment.
- Develop leads and schedule appointments with prospective and existing clients.
- Identify customer needs and recommend suitable insurance products.
- Establish and maintain strong client relationships through regular follow-up.
- Provide prompt, accurate, and friendly service for all customer inquiries.
- Assist with policy changes, transfers, claim submissions, and billing clarifications.
- Ensure compliance with agency procedures and licensing requirements.
- Competitive base salary plus commission and bonus structure.
- PTO including vacation and personal/sick days.
- Access to valuable industry experience and training.
- Growth potential and opportunities for advancement within the agency.
- Bilingual proficiency in Spanish and English (written, verbal, and listening).
- Active Property & Casualty insurance license required.
- Life & Health insurance license (must be able to obtain if not currently held).
- Excellent communication and interpersonal skills.
- Self-motivated with the ability to multitask effectively.
- Ability to relate to customers and deliver outstanding service.
- Prior State Farm or equivalent insurance experience is preferred.
- Energetic, self-starter with a positive attitude.
- Thrives in a fast-paced, dynamic work environment.
- Highly organized and detail-oriented.
- Committed to professional development and continuous learning.
- Passionate about helping others and building long-term relationships.
- This role is with an independent contractor agent for a major insurance brand; employees are not employees of the parent insurance company.
- Applicants must complete all licensing requirements and training programs as specified.
- The agency is committed to providing equal employment opportunities and fostering an inclusive work environment.
- Join a respected insurance agency and take the next step in your career by applying today!