Bilingual Insurance Account Manager
Location: CYPRESS, TX
Job Type: fulltime
Company: Mark Adkins - State Farm Agency
Salary: $60000.0 - $80000.0 per year
Category: Insurance
Job Description Apply Now
Are you passionate about helping others and fluent in both Spanish and English? The Bilingual Insurance Account Manager role offers a unique opportunity to join a high-performing insurance agency dedicated to both client satisfaction and employee growth. As a Bilingual Insurance Account Manager, you will play a crucial role in supporting existing clients, expanding the agency’s customer base, and ensuring clients have access to the insurance solutions that best fit their needs. This position is designed for individuals who thrive in a dynamic, people-focused environment and are committed to building a long-term career in the insurance industry.
At this established agency, team members are valued as essential contributors to the ongoing success of the business. As a Bilingual Insurance Account Manager, you will receive comprehensive training, enabling you to develop the knowledge and skills necessary to succeed. Whether you’re looking to start your insurance career or seeking advancement opportunities, this position provides a solid foundation for professional growth.
In this full-time role, you will have the chance to connect with new and existing clients, identifying their needs and guiding them to the right insurance products. You will also have access to ongoing professional development, industry-leading training, and a supportive team environment. The agency values diversity and encourages bilingual candidates who are ready to make a difference in the lives of customers.
Working as a Bilingual Insurance Account Manager provides the opportunity to build meaningful relationships with clients while furthering your expertise in insurance products and customer service. You will join a team that is dedicated to both personal and professional growth, and you will be empowered to make a positive impact every day.
Bilingual Insurance Account Manager - Summary- Serve as a key point of contact for clients, ensuring their insurance needs are met efficiently and professionally.
- Utilize bilingual skills (Spanish/English) to communicate effectively with a diverse client base.
- Support agency growth through customer service excellence and proactive outreach.
- Build and nurture relationships with both new and existing insurance clients by providing personalized service and expert guidance.
- Assess customer needs through consultative conversations and recommend appropriate insurance solutions, including auto, home, life, health, and other policies.
- Develop leads, schedule appointments, and proactively pursue new business opportunities to grow the agency’s client base.
- Assist clients with policy questions, policy changes, billing inquiries, and claims processing, ensuring all issues are resolved promptly and accurately.
- Follow up with clients to ensure satisfaction and retention, maintaining a high standard of client care at all times.
- Collaborate with team members to achieve agency goals and contribute to a positive, high-achieving work environment.
- Competitive base salary with uncapped commission and bonus potential, rewarding both performance and dedication.
- Three weeks of paid time off, including vacation and personal/sick days, to support work-life balance.
- 401(k) retirement plan eligibility after one year, supporting long-term financial planning.
- Access to ongoing training and valuable industry experience, fostering professional development.
- Clear path for career growth with advancement opportunities within the agency.
- Consistent Monday through Friday schedule with no weekend hours required.
- Bilingual fluency in Spanish and English is required for effective communication with clients.
- Excellent written, verbal, and listening communication skills are essential for client interaction and collaboration.
- Motivated, self-starting mindset with a strong desire to succeed and grow professionally.
- Ability to multitask, prioritize workload, and build rapport with clients from diverse backgrounds.
- Sales experience is an asset, but not a requirement; training is provided for candidates with the right attitude and drive.
- Preferred: Possession of insurance licenses in Property & Casualty (P&C) and/or Life & Health, or willingness to obtain required licenses as part of the onboarding process.
- Driven to help others and committed to providing exceptional client service.
- Comfortable working in a fast-paced, team-oriented environment.
- Proactive in identifying opportunities to support clients and grow the agency’s business.
- Open to learning, receptive to coaching, and eager to develop industry knowledge.
- Values a supportive workplace with clear pathways for career advancement.
- This position is with an independent contractor insurance agency, not directly with the parent insurance company.
- All employees must complete any required licensing and training as part of employment.
- Insurance agents who hire for this position are independent contractors and manage their own staff.
- The agency is an equal opportunity employer committed to fostering diversity and inclusion in the workplace.
- Enjoy the benefits of working in a supportive community with ample opportunity for professional development and personal growth.
If you are ready to advance your career as a Bilingual Insurance Account Manager, take the next step by clicking the application button and joining a team dedicated to your growth and success.