Bilingual Insurance Account Manager
Location: CLIFFSIDE PARK, NJ
Job Type: fulltime
Company: Glenn Bartlett - State Farm Agency
Salary: $40000.0 - $50000.0 per year
Category: Insurance
Job Description Apply Now
The Bilingual Insurance Account Manager is a key member of an insurance agency team, specializing in providing exceptional service to both English and Spanish-speaking clients. This full-time position focuses on building relationships, addressing client needs, and supporting the growth of the agency through effective communication and customer service. The Bilingual Insurance Account Manager will have the opportunity to gain valuable industry knowledge, develop new skills, and advance within the organization. The role is ideal for professionals who are committed to delivering a high standard of service and who thrive in a dynamic, client-focused environment.
As a Bilingual Insurance Account Manager, you will play a pivotal role in supporting clients throughout their insurance journey. This includes establishing ongoing relationships with both new and existing clients, responding to inquiries, and ensuring the best possible coverage options are presented. You will leverage your bilingual fluency to communicate complex insurance concepts in both English and Spanish, ensuring clarity and confidence for all clients. The position offers training for the right candidate, so previous insurance experience is not required, although a willingness to learn and achieve necessary licensing is essential.
In this client-centered position, you will be responsible for creating remarkable customer experiences, facilitating the insurance process from initial contact through ongoing service, and supporting the agency’s growth through proactive outreach. You will be encouraged to use a needs-based approach to help clients understand their coverage options, explain policy benefits, and guide them through claims or policy changes. This is a rewarding opportunity for individuals who are self-motivated, detail-oriented, and eager to contribute to a thriving team environment.
The agency is committed to supporting your professional development, offering comprehensive training, mentorship, and career advancement opportunities. Employees enjoy a positive workplace culture, competitive compensation, and a robust benefits package that includes paid time off, health insurance, retirement plans, and bonus opportunities. If you are dedicated to customer service and looking for a role where you can make a significant impact, the Bilingual Insurance Account Manager position could be the ideal next step in your career.
Bilingual Insurance Account Manager - Summary- Serve as a primary point of contact for English and Spanish-speaking clients
- Provide expert support throughout the insurance process
- Contribute to a high-performing, customer-centric team
- Opportunities for professional growth and advancement
- Establish and maintain strong relationships with clients through regular follow-up and support
- Develop new business opportunities by identifying client needs and recommending appropriate insurance products
- Deliver prompt, accurate, and friendly service in response to customer inquiries regarding policies, coverage, claims, and billing
- Educate clients about available insurance options using a needs-based approach
- Prepare insurance quotes, conduct effective sales presentations, and close new business
- Network and build ongoing professional relationships to drive agency growth
- Maintain a strong work ethic with a commitment to achieving daily goals and client satisfaction
- Stay current with product changes, licensing requirements, and industry developments
- Provide timely and thorough activity reports to agency management
- Competitive salary plus bonus opportunities
- Paid time off, including vacation and personal/sick days
- Health insurance coverage
- Retirement plan options
- Comprehensive insurance training and ongoing support
- Positive, inclusive work environment
- Valuable hands-on experience in the insurance industry
- Clear path for advancement within the agency
- Fluency in English and Spanish (bilingual required)
- Excellent interpersonal, written, verbal, and listening skills
- People-oriented with strong organizational abilities
- Self-motivated and proactive in solving problems
- Detail-oriented and committed to accuracy and timeliness
- Ability to work effectively in a team environment and multitask
- Familiarity with computer functions and reporting tools
- Property & Casualty license (or ability to obtain)
- Life and Health license (or ability to obtain)
- Commitment to ongoing education and professional development
- Energetic professional eager to contribute to a growing agency
- Adaptable and thrives in a fast-paced setting
- Driven to provide outstanding customer service and build long-term client relationships
- Shows initiative and takes pride in their work
- Values teamwork and continuous learning
- This position is with an independent insurance agency contractor, not directly with a parent insurance company
- Selected candidates must complete applicable licensing and training requirements
- Continued product, licensing, and technical education will be necessary to succeed in the role
- Working in this area offers the benefits of a diverse community and access to a growing client base
- Apply today by clicking the job application button and take the next step in your insurance career!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.