Bilingual Insurance Account Manager
Location: Centennial, CO
Job Type: fulltime
Company: Pamela M Buckland - State Farm Agency
Salary: $20.0 - $27.0 per hour
Category: Insurance
Job Description Apply Now
The Bilingual Insurance Account Manager position offers a rewarding opportunity for individuals fluent in both Spanish and English to build a thriving career in insurance account management. This full-time role is based in Centennial, CO, and is ideal for motivated professionals who are driven to help clients protect what matters most. As a Bilingual Insurance Account Manager, you will serve as a key liaison between clients and the agency, delivering outstanding customer experiences and supporting the growth and retention of the agency’s portfolio.
In this dynamic insurance environment, the Bilingual Insurance Account Manager leverages bilingual communication skills to build strong relationships with a diverse client base. You’ll be responsible for developing leads, understanding client needs, and guiding customers through the range of insurance products and services offered. This role is designed for individuals who are self-starters, thrive in a fast-paced setting, and are eager to learn and grow within the insurance industry. Prior insurance experience is preferred, but not required, as comprehensive training is provided for candidates with the right skill set and attitude.
The Bilingual Insurance Account Manager position offers an excellent platform for those interested in personal and professional development. Successful candidates will benefit from a supportive team environment, valuable industry experience, and potential for advancement within the agency. If you take pride in delivering remarkable customer service, possess strong sales skills, and are committed to achieving goals, this is an exceptional opportunity to advance your insurance career.
Bilingual Insurance Account Manager - Summary- Serve as the primary point of contact for Spanish and English-speaking clients, ensuring their insurance needs are met with professionalism and care.
- Work collaboratively with the agency team to drive business growth and enhance client satisfaction.
- Participate in ongoing training and development to maintain industry knowledge and licensing requirements.
- Develop leads and schedule appointments to introduce potential clients to the agency's insurance offerings.
- Identify and assess customer needs, presenting and marketing appropriate insurance products and services tailored to individual requirements.
- Establish and nurture long-term customer relationships, providing timely follow-up and support as needed.
- Deliver prompt, accurate, and friendly customer service, handling inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing.
- Document all client interactions and maintain accurate records in compliance with agency and regulatory standards.
- Assist with claim submissions and provide guidance on claim processes to clients.
- Meet or exceed agency sales goals and quotas through effective prospecting and relationship management.
- Competitive base pay plus commission structure to reward performance.
- PTO package, including vacation and personal/sick days, to support work-life balance.
- SIMPLE Retirement plan with 3% employer match for long-term financial security.
- Health reimbursement benefits to assist with healthcare expenses.
- Opportunities for valuable hands-on experience and career growth within the agency.
- Fluent in both Spanish and English.
- Reliable transportation and ability to work on-site in Centennial, CO.
- Insurance sales experience preferred; property & casualty and life & health licenses preferred or willingness to obtain.
- Demonstrated success in sales or customer service roles (inside or outside sales, retail, telemarketing, etc.) preferred.
- Proven track record of meeting sales goals and quotas is a plus.
- Excellent written, verbal, and listening communication skills.
- Self-motivated, organized, and able to effectively manage multiple tasks.
- Strong relationship-building and customer service abilities.
- Must be able to obtain required property & casualty and life & health insurance licenses.
- Energetic, outgoing, and comfortable engaging with diverse clientele.
- Motivated to learn, succeed, and take initiative in a fast-paced environment.
- Committed to delivering exceptional service and building lasting relationships.
- Adaptable and eager to grow with the agency.
- This is a full-time position with a State Farm independent contractor agency.
- Employment is not with State Farm Insurance Companies; employees must meet all applicable licensing and training requirements as set by the agency.
- State Farm agents are independent contractors and hire their own staff; employees are not employees of State Farm.
- Centennial, CO, offers a vibrant and welcoming community, making it an excellent place to work and build your insurance career.
If you are a bilingual professional ready to make a significant impact as a Bilingual Insurance Account Manager, we encourage you to apply today by clicking the job application button. Take the next step toward a fulfilling and prosperous career in insurance account management!