Bilingual Insurance Account Manager
Location: DALLAS, TX
Job Type: fulltime
Company: Jim Franco - State Farm Agency
Salary: $23.0 - $24.0 per hour
Category: Insurance
Job Description Apply Now
Are you passionate about building customer relationships, fluent in both Spanish and English, and eager to grow your career in the insurance industry? Join our team as a Bilingual Insurance Account Manager and become an essential part of a supportive, growth-oriented environment. In this full-time role, you will represent a State Farm independent agent, helping clients navigate their insurance needs and contributing to business growth through exceptional service and value-based conversations.
Located in Dallas, TX, this opportunity is ideal for candidates who thrive in dynamic settings and are motivated to develop their skills in both client service and sales. While previous insurance experience is valued, we are committed to providing comprehensive training for individuals with the right attitude and aptitude. This position offers excellent earning potential, valuable hands-on experience, and the chance to advance within a successful agency.
Bilingual Insurance Account Manager - SummaryAs a Bilingual Insurance Account Manager, you will serve as the primary point of contact for Spanish- and English-speaking clients, ensuring their insurance questions are answered and their needs are met efficiently. Your role will involve guiding clients through the insurance process, supporting agency sales goals, and building long-term relationships that promote client satisfaction and retention. In Dallas, TX, you will experience the benefits of working in a vibrant, diverse city known for its opportunities and community spirit.
Duties & Responsibilities- Establish and maintain positive client relationships, providing proactive follow-up and support as needed.
- Identify and develop new business opportunities with both existing and prospective clients.
- Deliver prompt, accurate, and friendly customer service by responding to inquiries about insurance availability, eligibility, coverages, policy changes, claims, and billing.
- Utilize a customer-focused review process to educate clients on insurance products and options.
- Generate insurance quotes, present sales proposals, and close new business in alignment with agency targets.
- Engage in networking to develop relationships that build the agency’s reputation within the community.
- Demonstrate a strong work ethic with a daily commitment to agency success and personal growth.
- Competitive base pay with additional commissions and performance-based bonuses.
- Paid time off, including vacation and personal/sick days, to support a healthy work-life balance.
- Reimbursement for licensing and preparatory courses (with licensing required prior to start date).
- Retirement plan for your future financial security.
- Hands-on experience and exposure to the insurance industry, enhancing your professional expertise.
- Opportunities for career advancement and personal growth within the agency.
- Bilingual proficiency in Spanish and English (written, verbal, and listening skills required).
- Excellent communication and interpersonal abilities, with a client-focused approach.
- Insurance sales experience and Property & Casualty (P&C) and Life & Health (L&H) licenses are preferred, but not required at time of application.
- Sales background in outside, inside, retail, or telemarketing roles is highly valued.
- Proven track record of achieving sales goals or quotas is a plus.
- Self-motivated, adaptable, and able to work effectively in a fast-paced team environment.
- Strong multitasking and organizational skills.
- Ability to relate effectively and empathetically to clients from diverse backgrounds.
- Ability to obtain Property & Casualty and Life & Health licenses prior to start date (training and reimbursement provided).
- Energetic, proactive, and eager to contribute to a team-oriented environment.
- Dedicated to delivering an outstanding customer experience in every interaction.
- Driven to grow professionally and achieve both personal and agency goals.
- Enjoys building long-term client relationships based on trust, transparency, and value.
- Demonstrates integrity, accountability, and a commitment to ongoing learning.
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
- Employment is contingent upon successful completion of all applicable licensing requirements and training programs.
- State Farm agents are independent contractors who hire their own employees; employees of State Farm agents are not employees of State Farm.
- We are committed to providing equal employment opportunities and maintaining a diverse, inclusive workplace.
If you are motivated to succeed and envision yourself excelling as a Bilingual Insurance Account Manager in Dallas, TX, take the next step in your career journey. Click the apply button to submit your application and join a team dedicated to professional development and client-centered service.