Bilingual Insurance Account Manager
Location: Gaithersburg, MD
Job Type: fulltime
Company: Christian Durand - State Farm Agency
Salary: $45000.0 - $75000.0 per year
Category: Sales
Job Description Apply Now
Are you fluent in Spanish and English and passionate about providing excellent customer service? The Bilingual Insurance Account Manager position offers the opportunity to join a dynamic team, supporting individuals and families with their insurance needs. This full-time role is based in Gaithersburg, MD, and welcomes candidates who may not yet have insurance experience but possess a strong desire to learn and grow within the insurance industry. As a Bilingual Insurance Account Manager, you will play a critical role in supporting the agency’s growth while developing your professional skills in a supportive and collaborative environment.
Working as a Bilingual Insurance Account Manager, you will engage with diverse customers, building rapport and trust through value-based conversations. The agency is committed to delivering remarkable customer experiences, and your ability to connect with both Spanish- and English-speaking clients will be essential to the team’s success. Training is provided for candidates with the right skill set and attitude, making this an excellent opportunity for motivated self-starters seeking a rewarding career in insurance sales and customer service.
As part of a reputable insurance agency, you will help clients navigate their insurance options, address their questions, and ensure they have the right coverage for their needs. Your day-to-day responsibilities will include developing leads, scheduling appointments, identifying client needs, and marketing suitable products and services. Additionally, you will establish and maintain strong customer relationships, providing continued support through policy changes, claims, and billing inquiries. This position is ideal for individuals who thrive in a fast-paced environment and are committed to helping others while advancing their own career goals.
In addition to a base salary plus commission, the agency offers paid time off for vacation and personal days, as well as professional growth opportunities. The supportive work environment encourages advancement within the office, making it an excellent place to build your insurance career. Successful candidates will bring excellent communication skills, an ability to multitask, and a strong sense of motivation. While insurance sales experience and relevant licenses are preferred, they are not required; training will be provided for dedicated candidates willing to obtain Property & Casualty and Life & Health licenses.
If you are ready to take the next step in your career and make a difference in the lives of clients, apply today for the Bilingual Insurance Account Manager position in Gaithersburg, MD. Submit your application by clicking the job application button and begin your journey toward a fulfilling and impactful career in the insurance industry.
Bilingual Insurance Account Manager - Summary- Full-time professional role supporting an insurance agency’s clients
- Focus on providing outstanding service to Spanish- and English-speaking customers
- On-the-job training provided for qualified candidates
- Opportunity for growth and advancement within the agency
- Develop leads and schedule appointments with prospective clients
- Identify individual customer needs and recommend appropriate insurance products and services
- Establish and maintain strong customer relationships
- Provide prompt, accurate, and friendly customer service
- Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Follow up with customers as necessary to ensure satisfaction and retention
- Base salary with commission and bonus opportunities
- PTO, including vacation and personal/sick days
- Valuable work experience in the insurance industry
- Potential for career advancement within the agency
- Fluency in Spanish and English (bilingual required)
- Insurance sales experience and/or Property & Casualty and Life & Health licenses preferred
- Sales experience in any capacity (inside/outside sales, retail, telemarketing) preferred
- Successful track record in meeting sales goals or quotas preferred
- Excellent written and verbal communication skills
- Strong listening and interpersonal abilities
- Self-motivated with the ability to multitask and adapt to changing priorities
- Ability to effectively relate to and engage with customers
- Willingness to obtain Property & Casualty and Life & Health licenses, if not already licensed
- Energetic, driven, and customer-focused professional
- Comfortable working in a fast-paced team environment
- Committed to delivering outstanding service and fostering lasting client relationships
- Interested in building a long-term career in the insurance industry
- Motivated to achieve both individual and team goals
- This role is based in Gaithersburg, MD, a vibrant community providing excellent opportunities for professional growth
- The agency values diversity and encourages all qualified candidates to apply
- No prior insurance experience required—comprehensive training provided
- Click the job application button to submit your application and join a team dedicated to delivering exceptional insurance solutions