Bilingual Insurance Account Manager
Location: Knoxville, TN
Job Type: fulltime
Company: Matt Cunningham State Farm Agency
Salary: $32000.0 - $75000.0 per year
Category: Insurance
Job Description Apply Now
The opportunity to join a leading insurance team as a Bilingual Insurance Account Manager is now available. This full-time role is ideal for professionals fluent in both Spanish and English who are passionate about building relationships, delivering exceptional client service, and driving business growth. As a vital member of the agency, you will play a key role in facilitating a seamless customer experience, promoting insurance products, and supporting the success of the organization. This position is based in Knoxville, TN, offering a rewarding environment for those who thrive in a dynamic, client-focused setting.
The Bilingual Insurance Account Manager position is tailored for individuals who seek a career where their communication skills, sales acumen, and commitment to client satisfaction are valued. Whether you have previous insurance experience or are new to the industry, comprehensive training will be provided to help you succeed and grow within the team. At the heart of this role is the ability to connect with diverse clients, understand their needs, and offer customized insurance solutions that provide peace of mind. Working in Knoxville, TN, you’ll enjoy being part of a vibrant community while developing your career in a respected insurance agency.
Bilingual Insurance Account Manager - Summary- Serve as a primary point of contact for clients, delivering personalized service in both Spanish and English.
- Develop new business opportunities through proactive outreach and strategic relationship building.
- Guide clients through insurance products and coverage options, ensuring their needs are met with appropriate solutions.
- Collaborate with team members to achieve agency goals and maintain high standards of client service.
- Gain valuable industry experience and access clear pathways for career advancement.
- Identify, qualify, and pursue prospective clients through lead generation, referrals, and targeted outreach.
- Conduct needs assessments and recommend suitable insurance products, including property, casualty, life, and health policies.
- Schedule and hold appointments with clients to discuss their insurance options and provide detailed product information.
- Establish and nurture long-term relationships with clients, ensuring ongoing satisfaction and retention.
- Respond promptly and professionally to client inquiries regarding policy availability, eligibility, changes, claims, and billing.
- Assist with policy renewals, updates, and cross-selling of additional products to meet evolving client needs.
- Contribute to a positive team environment, supporting colleagues and sharing best practices.
- Ensure compliance with all licensing, regulatory, and agency requirements at all times.
- Base salary with commission and bonus potential based on performance.
- Paid time off, including vacation and personal/sick days, to support work-life balance.
- Comprehensive benefits package including dental, life, and vision coverage.
- Opportunities for professional growth and advancement within the agency.
- Valuable on-the-job training and industry experience to enhance your career.
- Fluency in both Spanish and English is required to serve a diverse client base effectively.
- Previous insurance sales experience and active Property & Casualty (P&C) and Life & Health (L&H) licenses are preferred, but not mandatory. Willingness to obtain necessary licenses is required.
- Experience in sales, customer service, telemarketing, or retail is advantageous.
- Demonstrated record of achieving sales goals or quotas is preferred.
- Strong verbal, written, and listening communication skills are essential.
- Motivated, self-directed, and able to manage multiple tasks efficiently.
- Excellent interpersonal skills to relate effectively to clients and team members.
- Enthusiastic about building relationships and helping clients protect what matters most to them.
- Adaptive and quick to learn new products, systems, and regulatory requirements.
- Possesses a strong work ethic and is committed to achieving both individual and team objectives.
- Values diversity and demonstrates cultural sensitivity in client interactions.
- Enjoys working in a fast-paced, collaborative environment with opportunities for ongoing development.
- This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies.
- Employment requires successful completion of applicable licensing requirements and agency-specific training.
- State Farm agents are independent contractors and hire their own employees. Employees of State Farm agents are not employees of State Farm.
- Knoxville, TN offers a welcoming community and an excellent environment for career growth in the insurance industry.
- We encourage all qualified candidates to apply by clicking the application button to take the next step in your career journey.