Bilingual Insurance Account Manager
Location: Chicago, IL
Job Type: fulltime
Company: Thomas Kindt - State Farm Agency
Salary: $30000 - $60000 per year)
Category: Customer Service
Job Description Apply Now
Bilingual Insurance Account Manager Position OverviewJoin the Thomas Kindt - State Farm Agency team as a Bilingual Insurance Account Manager, a full-time opportunity based in Chicago, IL. This dynamic role is ideal for individuals who are fluent in both Spanish and English and are passionate about delivering exceptional customer service within the insurance industry. While prior insurance experience is not required, a willingness to learn and a positive, energetic attitude are essential, as comprehensive training will be provided for the right candidate.
Key Responsibilities- Develop leads and proactively schedule appointments with prospective and existing clients to identify their insurance needs.
- Engage in value-based conversations to market and explain appropriate insurance products and services to customers.
- Build and nurture strong customer relationships, providing ongoing support and follow-up as needed.
- Deliver prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, and claim submissions.
- Assist clients with billing clarification and address any concerns or questions in a professional manner.
- Bilingual proficiency in Spanish and English is required to effectively communicate with a diverse customer base.
- Sales experience—whether in inside sales, outside sales, retail sales, or telemarketing—is preferred, though not mandatory.
- Exceptional written, verbal, and listening communication skills to ensure clear and effective interactions with clients and team members.
- Self-motivated with the ability to thrive in a fast-paced environment and manage multiple tasks efficiently.
- Strong interpersonal skills and the ability to build rapport with customers of various backgrounds.
- Must be able to obtain Property & Casualty and Life & Health insurance licenses as required by state regulations.
- Competitive base salary with additional commission and bonus potential, reflecting performance and achievements.
- Sign-on bonus available for new team members.
- Paid time off, including vacation days and personal or sick leave, to support work-life balance.
- Valuable hands-on experience in the insurance field, with comprehensive training provided.
- Opportunities for professional growth and advancement within the agency for high-performing individuals.
Chicago, IL is a vibrant city that offers a dynamic environment for professionals in the insurance industry. Working in this area provides access to a diverse community and numerous opportunities for career and personal growth.
Equal Opportunity Employer StatementThomas Kindt - State Farm Agency is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.