Bilingual Insurance Account Manager
Location: LINCOLN, NE
Job Type: parttime
Company: Drew Edmond - State Farm Agency
Salary: $16.0 - $20.0 per hour
Category: Insurance
Job Description Apply Now
Bilingual Insurance Account Manager Job OverviewDrew Edmond - State Farm Agency is seeking a dedicated and motivated Bilingual Insurance Account Manager (Spanish/English) for a Full-time position in Lincoln, NE. This role is ideal for individuals who are passionate about providing exceptional customer service while helping clients with their insurance needs. As a Bilingual Insurance Account Manager, you will be trained to represent State Farm products and services, making this an excellent opportunity even for candidates without prior insurance experience. Working in Lincoln, NE, offers a vibrant community and a supportive work environment for professionals looking to grow their careers.
Key Responsibilities- Initiate and maintain value-based conversations with new and existing clients to generate interest in State Farm products and services.
- Contact previous customers to re-engage their interest in returning to State Farm for their insurance needs.
- Establish and nurture strong customer relationships through attentive follow-ups and consistent communication, both over the phone and via text.
- Participate in local community outreach and marketing efforts to enhance brand awareness and attract new business opportunities.
- Deliver prompt, accurate, and friendly customer service by responding to inquiries about insurance availability, eligibility, coverage options, policy changes, transfers, claim submissions, and billing clarifications.
- Maintain organized records and utilize CRM software and office tools such as Word and Excel to manage client information and administrative tasks efficiently.
- Bilingual proficiency in Spanish and English is required to serve a diverse client base effectively.
- Previous customer service experience is essential, demonstrating strong communication and interpersonal skills.
- Sales experience, whether in outside sales, inside sales, retail, or telemarketing, is preferred but not mandatory.
- Excellent written, verbal, and listening skills to engage with clients professionally and clearly.
- Self-motivated and proactive approach, with the ability to thrive in a fast-paced environment and manage multiple tasks efficiently.
- Demonstrated ability to relate to customers and build rapport, ensuring a positive experience at every interaction.
- Tech-savvy, with proficiency in Microsoft Word, Excel, and CRM software to streamline workflow and maintain accurate records.
- Property & Casualty insurance license is required, or the ability to obtain one as part of the employment process.
The Bilingual Insurance Account Manager position offers valuable experience and the potential for advancement within the agency. As you develop your knowledge and skills, you will have the opportunity to pursue growth opportunities and take on increased responsibilities. Full-time employment provides stability and the chance to build a rewarding, long-term career in the insurance field.
Why Work in Lincoln, NE?Lincoln, NE is known for its friendly community and welcoming atmosphere, making it an excellent place to build your professional career in insurance. You will be part of a supportive team environment that values growth, collaboration, and exceptional customer service.
Legal DisclaimerThis position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.