Bilingual Front Office Assistant
Location: LINCOLN, NE
Job Type: fulltime
Company: Drew Edmond - State Farm Agency
Salary: $45000.0 - $70000.0 per year
Category: Sales
Job Description Apply Now
Join a dynamic insurance agency as a Bilingual Front Office Assistant. This full-time opportunity is perfect for individuals fluent in both English and Spanish who are passionate about delivering exceptional administrative support and customer service. The role focuses on serving as the initial point of contact for clients, managing daily office operations, and supporting a team dedicated to helping clients with their insurance needs. If you are a motivated professional seeking a rewarding position where your language skills and organizational abilities can make a significant impact, this position is an excellent fit. The Bilingual Front Office Assistant position offers the chance to work in a reputable insurance agency with robust opportunities for professional growth and advancement.
As a Bilingual Front Office Assistant, you will be responsible for a variety of administrative and customer service tasks. You will play a crucial role in ensuring smooth office operations and effective communication with clients, vendors, and the internal team. This role requires a proactive approach to handling inquiries, managing documents, and maintaining accurate records. Your ability to communicate clearly in both English and Spanish will help you serve a diverse client base and contribute to the agency’s commitment to excellent service.
The office environment encourages professional development, provides valuable experience in the insurance industry, and supports employees in obtaining relevant licenses such as Property and Casualty and Life Insurance. As a Bilingual Front Office Assistant, you will benefit from a collaborative team culture, ongoing training, and the opportunity to advance within the agency based on performance and initiative. Your contributions will be recognized and rewarded as you help maintain high standards of client satisfaction and operational efficiency.
Located in Lincoln, NE, this agency offers a welcoming work environment in a thriving community. Lincoln is known for its friendly atmosphere and diverse business opportunities, making it a great place to work and grow your career. The agency values individuals who are dependable, quick learners, and possess strong communication skills. If you meet the qualifications and are eager to take on a role that offers both challenge and opportunity, the Bilingual Front Office Assistant position is ideal for you. Apply now by clicking the job application button to take the next step in your professional journey.
Bilingual Front Office Assistant - Summary- Full-time administrative and customer service role in an insurance agency
- Primary point of contact for clients, handling calls, visitors, and correspondence
- Requires fluency in English and Spanish
- Opportunities for professional growth and advancement within the agency
- Perform a variety of administrative and office support activities to maintain efficient office operations
- Field telephone calls, greet and direct visitors, and provide information as needed
- Manage incoming and outgoing mail, ensuring timely distribution and response
- Update and maintain policyholder contact information in internal systems
- Handle documentation requests, including printing and faxing proof of insurance or sending it directly to customers
- Serve as the first point of contact for callers and walk-in clients, handling inquiries or redirecting as appropriate
- Support team members with administrative tasks as needed
- Base pay with additional bonus and commission potential, dependent on licensing and experience
- Opportunity for quarterly salary increases based on production
- Valuable experience in the insurance industry
- Potential for career advancement and growth within the agency
- Bilingual proficiency in Spanish and English
- Demonstrated dependability and commitment to excellent customer service
- Strong communication skills, including written, verbal, and listening abilities
- Quick learner with effective phone etiquette and professional manners
- Reliable transportation for commuting
- Ability to obtain Property and Casualty, as well as Life Insurance licenses
- Successful completion of a background check; must maintain a clean criminal record
- Fluent in Spanish and English, comfortable interacting with a diverse client base
- Dependable, organized, and detail-oriented
- Quick to adapt to new systems and processes in a fast-paced office environment
- Enthusiastic about providing high-quality customer service and administrative support
- Motivated to pursue professional development and licensing in insurance
- Committed to upholding the agency’s standards and values
- This position is with an independent contractor agent, not directly with the insurance company
- Employees must successfully complete all required licensing and training programs
- All hiring decisions are made by the independent agent, not the insurance company
- The agency is committed to equal employment opportunity and does not discriminate on the basis of race, gender, age, religion, or any other protected status
If you are ready to join a team where your bilingual skills and dedication to customer service are valued, apply today for the Bilingual Front Office Assistant position by clicking the job application button. Take the next step toward a fulfilling career in the insurance industry!