Bilingual Front Desk Associate
Location: CORPUS CHRISTI, TX
Job Type: fulltime
Company: Francisco Aguilar - State Farm Agency
Salary: $33280.0 - $40000.0 per year
Category: Administrative
Job Description Apply Now
If you are seeking a professionally rewarding opportunity where you can leverage your bilingual skills and provide outstanding service, consider applying for the Bilingual Front Desk Associate position. This full-time role offers the chance to work in a dynamic environment as part of a leading insurance agency team. As a Bilingual Front Desk Associate, you will play a vital role in the client experience, ensuring every interaction is handled with professionalism and care. The position requires fluency in both English and Spanish, with a strong commitment to delivering excellent customer service and administrative support. Working as a Bilingual Front Desk Associate allows you to contribute to a supportive team, gain valuable industry experience, and develop skills that can lead to career growth within the agency.
Located in the vibrant community of Corpus Christi, TX, this opportunity offers the chance to work in a city known for its welcoming atmosphere and growing business environment. As a Full-time Bilingual Front Desk Associate, you will be a valued member of the agency, responsible for managing front office operations and interacting with a diverse clientele.
- The Bilingual Front Desk Associate is responsible for performing a variety of front office administrative and customer support tasks for an insurance agency. This role is ideal for a detail-oriented professional who thrives in a fast-paced office setting and is passionate about delivering exceptional service to both English- and Spanish-speaking clients.
- Greet and assist clients, serving as the first point of contact for the agency.
- Field incoming telephone calls, direct inquiries appropriately, and respond to customer needs in both English and Spanish.
- Manage incoming and outgoing mail, ensuring documentation is routed efficiently.
- Update policyholder information such as contact details in agency systems.
- Prepare, print, fax, or email proof of insurance documents as needed for clients.
- Process client payments and perform outbound calls to follow up on inquiries or update client records.
- Maintain organized office records and support other administrative tasks as assigned.
- Base pay with opportunities for bonus and commission, commensurate with licensing and experience.
- PTO including sick days and vacation.
- Continuous training and valuable industry experience for professional growth.
- Potential for advancement within the agency for motivated team members.
- Fluency in both Spanish and English is required.
- Previous experience in a customer service or administrative support role preferred.
- Strong communication skills, including verbal, written, and attentive listening abilities.
- Demonstrated dependability and a commitment to providing excellent service to clients.
- Quick learner with the ability to navigate agency systems and multitask effectively.
- Must have reliable transportation for commuting to and from the office.
- Ability to obtain Property and Casualty license, as well as a Life and Health license, if not already held.
- Successful completion of a criminal background check is required.
- A dependable, motivated individual with a passion for helping others and the ability to communicate effectively in both Spanish and English.
- Possesses a positive attitude, is detail-oriented, and demonstrates professionalism in all interactions.
- Has a willingness to learn and adapt to new tasks and responsibilities as needed.
- Shows initiative in problem-solving and takes pride in delivering a high standard of customer service.
- Values growth opportunities within the agency and is committed to personal and professional development.
- This position is offered by an independent contractor agent for a leading insurance brand.
- Employment is contingent upon successful completion of licensing requirements and agency training programs.
- Employees of this agency are not employees of the parent insurance company.
- The agency provides an inclusive, equal opportunity workplace and encourages all qualified candidates to apply.
- If you are motivated to succeed as a Bilingual Front Desk Associate and envision yourself thriving in this role, we invite you to apply by clicking the job application button for consideration and next steps.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.